Assistant Store Manager | Robina Town Centre

Assistant Store Manager | Robina Town Centre

Wallace Bishop, a family-owned enterprise with over a century of commitment to craftsmanship and service, has cultivated a distinguished reputation built on exceptional service, superior craftsmanship, and unwavering values. Our extensive history in skilled trades and a dedicated customer base have positioned us as a leader in the luxury jewellery and watch sector. Wallace Bishop continues to flourish as a mid-to-high-end retailer, committed to providing outstanding products and experiences that forge enduring memories for our customers through quality, tradition, and service.

We are currently seeking a driven and enthusiastic Assistant Store Manager to become part of our Robina team. This presents a significant opportunity for individuals keen to progress their careers within the luxury jewellery and watch market. Successful applicants can anticipate sustained career advancement, with prospects for progression. A minimum of three years of jewellery/watch retail experience is preferred, though it is not a requirement.

The Role Key responsibilities include:

• Achieving and surpassing sales targets.
• Delivering exceptional customer service.
• Managing expenses.
• Overseeing recruitment, training, and development.
• Coaching and managing team performance.
• Ensuring store presentation is consistently excellent.
• Ensuring operational efficiency.
• Possessing in-depth product knowledge.

About You To be successful in this position, you should demonstrate the following attributes:

• Ability to lead by example and align with the company’s core values.
• High standards of customer service.
• Proven track record in meeting and exceeding sales and KPI targets.
• Strong focus on expense management and profit and loss outcomes.
• Experience in coaching and developing teams to achieve company goals.
• Expertise in store presentation and merchandising.
• Ability to handle multiple tasks and meet deadlines consistently.
• Excellent attention to detail and operational accuracy.
• A proactive approach to growing your skills and expanding product knowledge.

What We Offer In exchange for your dedication, we offer an attractive salary package, performance incentives, and generous discounts. You will receive support from an experienced leadership team dedicated to your success. We provide excellent opportunities for professional development, and you will join a team representing one of Australia’s leading jewellery companies.

If this role aligns with your aspirations, please submit your resume to apply.

Please note: Successful candidates will be required to provide a national police history check as part of the recruitment process with Wallace Bishop.

Key Facts:

• Company: Wallace Bishop
• Location: Robina
• Work Type: Full-time
• On-site/Remote: On-site