Branch Administrator

Branch Administrator

National Pump & Energy Ltd

Para Hills West

Full-time, Onsite

National Pump & Energy (NPE) is a leader in providing pump, power, and water treatment solutions. Our reputation is built on quality, reliability, and attentiveness, delivered by passionate people. We offer the career opportunities of a large company with the close-knit feel of a smaller team, and we are committed to helping you reach your potential.

About the Role

This position involves managing the branch reception area and performing associated tasks, maintaining office facilities for a clean and professional appearance, and carrying out general administrative duties to support branch operations.

Key Responsibilities

• Manage the branch reception area and perform associated administrative tasks.
• Provide friendly and professional service as the first point of contact for branch visitors, phone calls, and general enquiries.
• Maintain a clean and safe reception and office area.
• Timely collation and processing of all branch documentation, including timesheets, Take 5, pre-starts, and job sheets.
• Timely co-ordination, validation, and processing of purchase orders, client and supplier invoicing, and site access requirements.
• Maintain branch compliance and training records.
• Maintain the branch personnel roster in co-ordination with the Workshop Supervisor, Project Manager, and Branch Manager.
• Organise all travel and accommodation bookings for relevant branch personnel.
• Assist with booking branch personnel training and medical requirements.
• Provide support to the Rental Coordinator and/or Service Administrator roles in line with operational requirements or providing coverage for when the employee is on leave.
• Deliver exceptional customer service and champion the NPE brand.
• Undertake other duties as directed by your supervisor.

Skills and Experience

Essential:

• Current Driver’s Licence
• High level of accuracy and attention to detail
• Exceptional organisation and planning skills with strong adherence to deadlines
• Patient, flexible, and adaptable to changing and challenging circumstances
• Great problem-solving ability and the capacity to work well under pressure
• Excellent verbal and written communication skills
• Ability to work unsupervised or with limited direction
• A high level of discretion and professionalism to act with integrity and always maintain confidentiality
• Microsoft Office Suite skills

Desirable:

• Experience in Rental, Mining, or Construction Industries (or similar)
• Certificate III in Business Administration (or similar)

Benefits

We invest in perks, benefits, and experiences to enhance the employee journey. Benefits include:

• Exclusive access to over 3,000 fitness and wellbeing discounts, including fitness, recovery services, retailers, resources, and health insurance.
• Flexible Working Arrangements, including either a rostered day off or working from home options.
• Complimentary Employee Assistance Program for staff and immediate family (mental health support, financial and dietitian support).
• Novated Leasing Options.

For further information on the role, contact peo•••@nationalpump.com.au. Applications close soon; don't delay, apply today!

If successful, you may be subject to a pre-employment medical and reference checks. Only shortlisted applicants will be contacted. This role will be recruited internally; no external agencies please.