Business Manager

Business Manager

Sharp & Carter Business Support

South Yarra | Full-Time | Onsite

Salary: $110,000 - $130,000 package + bonus

An opportunity is available for an experienced Business Manager to join a rapidly expanding, people-centric service organisation situated in South Yarra. This role will be instrumental in enhancing performance, refining processes, and ensuring outstanding client experiences.

Reporting to a dedicated Founder, you will manage the daily operations of the business and lead a collaborative Head Office team. This is a practical leadership position for an individual who thrives on integrating operational excellence, people management, and strategic business expansion. The organisation has experienced substantial national growth and has ambitious future objectives.

The Opportunity

This is a varied leadership role offering diverse daily challenges. You will be responsible for overseeing business operations, mentoring and developing your team, nurturing key client relationships, and collaborating with the Founder to execute strategic initiatives and identify avenues for ongoing expansion. You will have the autonomy to make decisions, influence business results, and contribute to the continued success of a well-established company.

Key Responsibilities

• Lead, coach, and develop a high-performing Head Office team.
• Manage the day-to-day operations of the business, ensuring the delivery of exceptional service.
• Enhance operational efficiency through continuous process improvement.
• Oversee workflow, resource allocation, and team performance.
• Support recruitment, onboarding, and workforce planning activities.
• Cultivate and maintain strong relationships with clients and key stakeholders.
• Handle escalated issues with professionalism and sound judgment.
• Partner with the Founder on strategic planning, business initiatives, and future growth strategies.
• Monitor business performance and identify opportunities to boost productivity and client outcomes.

About You

To be successful in this role, you will possess:

• Demonstrated experience in a Business Manager, Operations Manager, Practice Manager, or similar leadership capacity.
• Strong people leadership skills with the capability to motivate and develop teams.
• Excellent organisational and time management abilities.
• Outstanding written and verbal communication skills.
• A proactive, solutions-oriented approach with robust commercial acumen.
• The capacity to confidently manage competing priorities in a dynamic environment.
• Exceptional stakeholder management and relationship-building skills.
• A genuine enthusiasm for business improvement and people leadership.

What's on Offer

• Salary package ranging from $110,000 to $130,000, commensurate with experience.
• Performance bonus of up to 10%.
• Office location in South Yarra.
• The chance to work closely with an entrepreneurial Founder.
• A collaborative, supportive, and high-performing organisational culture.
• The opportunity to make a tangible impact within a growing national organisation, with exciting long-term career prospects.

If you are a commercially astute leader who enjoys enhancing operations, developing individuals, and contributing to business growth, we encourage you to apply.

Bridgette Meaden bme••••@sharpandcarter.com.au 04•• ••• 458