Campus Services Officer

Campus Services Officer

Edith Cowan University

Joondalup

$79,352 to $84,515 pa plus 17% super

Full-time, 6 Month Fixed Term

Onsite

Edith Cowan University is a dynamic community where courage, creativity, and optimism are essential. Inspired by Edith Cowan's legacy as a champion of education, ECU is committed to leading the sector in educational experience and expanding its impact through world-class research.

The Campus Environments unit provides leading-edge facilities management and planning services to support ECU as a vibrant and progressive university. This is achieved through:

• High-level planning and development advice.
• Strategic management of the University’s assets.
• Provision of a quality physical environment.
• Customer-focused support services.

Campus Services provides customer-focused support to the University community, including:

• Campus Support Services
• Cleaning and Waste management
• Commercial Services
• Fleet Services
• Security and Traffic services

About the Opportunity

Edith Cowan University is offering a new and dynamic opportunity for a Campus Services Officer. The successful candidate will play an instrumental role in supporting Campus Environments by:

• Providing high-quality customer service and operational support to students, staff, visitors, and stakeholders.
• Supporting the coordination and delivery of campus events, activities, and functions.
• Maintaining campus facilities, resources, and systems to ensure a safe, welcoming, and functional environment.
• Assisting with room bookings, event logistics, contractor engagement, furniture management, and day-to-day campus operations.
• Building positive relationships with internal and external stakeholders to facilitate effective service delivery.
• Contributing to continuous improvement initiatives and supporting compliance with University policies, procedures, and safety requirements.

This role offers a diverse and rewarding work environment where you can make a tangible contribution to the campus experience and the broader University community.

About You

We are seeking a friendly, professional, and customer-focused individual who demonstrates:

• A strong commitment to delivering exceptional customer service and creating positive experiences for stakeholders.
• Well-developed interpersonal and communication skills, with the ability to engage confidently and professionally with a diverse range of people.
• The ability to convey information clearly, accurately, and professionally, both verbally and in writing.
• The physical capability to safely undertake moderate manual handling tasks, including the movement and setup of furniture and equipment.
• Flexibility and adaptability to work across multiple campuses and support a variety of operational activities as required.
• A proactive approach, strong attention to detail, and the ability to work effectively both independently and as part of a team.

Benefits of working at ECU

ECU is committed to fostering a positive employment experience, recognising that people are central to everything we do. Our work culture is guided by ECU values and complemented by a range of employee benefits, including flexible working arrangements, generous leave entitlements, a commitment to wellbeing, exclusive corporate discounts, and industry-leading superannuation. Further details are available on our website.

Contact

For more information, please contact Shelley Criddle, Coordinator, Campus Services, on 6304 5035 or s.criddle@ecu.edu.au.

Application Process

Please upload your resume along with a statement of no more than one A4 page addressing the following selection criteria:

• Customer Focus: Demonstrate your ability to deliver high-quality customer service, respond to customer needs, and contribute to positive stakeholder experiences.
• Interpersonal Skills: Provide examples of how you build effective working relationships, collaborate with others, and communicate professionally with a diverse range of stakeholders.
• Presenting and Communicating Information: Describe your ability to communicate information clearly, accurately, and professionally, both verbally and in writing, adapting your approach to suit different audiences.

Applicants are encouraged to provide specific examples that highlight their skills, experience, and achievements relevant to the role.

Advert Closure

Applications close Saturday, 4th July 2026 at 11:30pm AWST. Edith Cowan University reserves the right to close the advertisement before the stated closing date and encourages applicants to submit their applications early.