Client Service Administrator

Client Service Administrator

Rarekind People

The Junction

Permanent, Full-Time

On-site

Base + Super

This is an opportunity for an experienced administrator seeking stability, meaningful connections, and a long-term team environment for growth. Australian Financial Risk Management, established in 1997, offers personal insurance advice, claims, and risk management services. The company operates with a core belief in protecting, guiding, and assisting individuals during their times of need. Their approach is personal, holistic, and client-first, supporting clients from policy inception through to claims, providing assistance when it matters most. This approach fosters a loyal client base, an outstanding reputation, and a team that takes considerable pride in their work. Many team members have been with the company for 10, 15, or even 20 years, reflecting the supportive and invested leadership.

A Client Service Administrator role is available, focusing on business support to ensure smooth operations and seamless day-to-day client service.

The Role

As a Client Service Administrator, you will be instrumental in the daily operations of the business, ensuring clients receive exceptional service. You will be part of a team that prioritises personal, holistic, and client-first support.

Responsibilities

• Support people from policy setup through to claims.
• Stand beside clients when it matters most.
• Contribute to a business that is people-first.
• Build long-term relationships.
• Be supported by experienced people.
• Feel connected to the work you do.

About You

• You possess at least 3 years of experience in an administrative role within a professional services environment.
• You are naturally curious and open to learning.
• You are resilient when situations become complex.
• You communicate clearly and with empathy.
• You are comfortable navigating important conversations with professionalism.
• You are seeking a long-term role where you can grow alongside the business and your team.

Company Details

• Australian Financial Risk Management was established in 1997.
• They provide personal insurance advice, claims, and risk management services.
• The company prioritises client well-being in all decisions.

Key Facts

• Location: The Junction, Newcastle
• Work Type: Permanent, Full-time
• RDO: Monthly
• Work Environment: On-site

To apply, click "Apply Now" for immediate consideration. For any questions, please contact Laura Paixao at lpa••••@rarekind.com.au.