Client Services Coordinator/Administrator | Temporary to Permanent Opportunity

Client Services Coordinator/Administrator | Temporary to Permanent Opportunity

Company: LKM Recruitment Location: Sydney NSW Salary: $80,000-$90,000 package dependant on experience Work type: Full-time Remote/on-site: Remote (with potential for 1 day WFH once fully established)

LKM Recruitment is seeking a positive, adaptable, and customer-focused Client Services Coordinator to join a collaborative team where no two days are the same. This is an opportunity within a business that offers an outstanding culture and a supportive manager, with the potential for this temporary role to transition into a permanent position. This role is suitable for an individual who thrives in a fast-paced environment, enjoys engaging with people, and is willing to assist wherever required.

As a primary point of contact for clients, you will be instrumental in ensuring a positive experience from the initial interaction. Your responsibilities will include communicating with clients by phone, understanding their needs, scheduling appointments, and providing support throughout their journey. Empathy and professionalism in communication are essential.

The Responsibilities:

Duties will encompass, but are not limited to:

• Serving as the initial point of contact for clients via phone and email.
• Scheduling appointments and managing coordination of schedules.
• Delivering exceptional customer service and cultivating strong client relationships.
• Managing client information and maintaining precise records.
• Operating across multiple systems with a high degree of accuracy.
• Providing general administration and coordination support.
• Assisting with reception duties during lunch cover, as may be required.
• Collaborating with the broader team to ensure clients receive the highest standard of service.

About You:

• You enjoy working with people and building relationships.
• You possess a positive, enthusiastic, and can-do attitude.
• You are a genuine team player, happy to contribute wherever needed.
• You are confident in speaking with people over the phone.
• You can remain calm and professional when handling sensitive conversations.
• You enjoy working in a busy environment and can manage multiple priorities.
• You are organised, proactive, and focused on solutions.
• You learn new systems quickly and are comfortable using technology.
• You take pride in delivering an exceptional customer experience.
• You are confident communicating with stakeholders across all levels, including senior leaders and CEOs.

Previous experience in a corporate customer service, client services, administration, or coordination role will be highly regarded.

If this position aligns with your aspirations, please apply today.

*Please note: Full working rights are required for eligibility for this position, as there is the opportunity for the role to become permanent.*