Client Support & Reception Superstar

Client Support & Reception Superstar

Positive Solutions is seeking a casual Client Support & Reception Superstar to join our team in Hobart TAS. This onsite role offers a salary of $33 – $36 per hour.

Positive Solutions is a purpose-driven Tasmanian not-for-profit dedicated to making a tangible difference in mental health and wellbeing. We are a small but impactful organisation supporting individuals, families, workplaces, and communities across Tasmania. As we expand, we are looking for an organised, values-aligned individual with a warm disposition to become part of our Client Services Team. If you possess the ability to manage phones, bookings, people, and priorities with composure and kindness, this role may be ideal for you.

What you’ll be doing: You will serve as the welcoming first point of contact for clients and play a crucial role in ensuring the smooth operation of our services. This position is well-suited for individuals with prior experience in medical or allied health reception who appreciate variety, enjoy working with people, and find satisfaction in a well-organised workday. You will bring a sense of calm during busy periods, demonstrate kindness in every interaction, and possess a talent for meticulous organisation.

Requirements:

• Medical or allied health reception experience is essential.
• Availability to work shifts between 8am and 6pm.
• Strong customer service, communication, and listening skills.
• Ability to respond to challenging situations with tact and diplomacy.
• Excellent organisation, multitasking, and attention to detail is critical.
• Confidence using Word, Excel, and email; Penelope experience is a bonus.
• A professional, positive, and team-focused approach.
• Permanent residency or Australian citizenship.
• A National Police Clearance and Working with Vulnerable People Registration, or the ability to obtain both.

The good stuff:

• Engage in meaningful work that supports mental health and wellbeing across Tasmania.
• Benefit from a supportive, proactive team culture where your contributions are valued.
• Experience a flexible, people-centred workplace culture.
• Access professional supervision, training, and health and wellbeing initiatives.

Remuneration: Remuneration is in accordance with the Health Professionals and Support Services Award.

Ready to join us? Apply via Seek with your current resume. An optional short note explaining why this role resonates with you is welcomed. Applications will be reviewed as received, and Positive Solutions reserves the right to close recruitment early if a suitable candidate is identified.

Positive Solutions is committed to fostering a safe, inclusive, and supportive environment for children and young people, holding zero tolerance for harm and taking child safety responsibilities seriously. All applicants will undergo screening, including reference checks, a National Police Check, and checks required under Working with Children legislation, in line with our Child Safety Policies. We warmly welcome applications from individuals of all backgrounds, including First Nations people, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.