Contract Officer

Contract Officer

MDR Cleaning Services Pty Ltd

Location: Arncliffe Work Type: Full-time Salary: $75,000 – $85,000 per year Work Setting: Onsite

About Us: MDR Cleaning Services Pty Ltd is a Sydney-based cleaning company recognised for delivering professional, high-quality services across various commercial and industrial sectors. Due to ongoing expansion and new contractual agreements, we are seeking a proficient Contract Officer to become part of our dynamic and client-centric team.

Position Overview: In this role, you will be tasked with the management of cleaning service contracts, the coordination of operational activities, the supervision of team performance, and the assurance of client satisfaction. You will also provide support to management in the review, negotiation, and monitoring of contracts to ensure adherence to performance and compliance standards.

Key Responsibilities:

• Assist in resolving contract-related issues and negotiate amendments as necessary.
• Supervise documentation and compliance related to services, agreements, and operational initiatives.
• Collaborate closely with project managers to achieve strategic objectives.
• Provide advice to senior management and implement required changes.
• Oversee contractor performance and update work orders.
• Compile reports and presentations on project outcomes and Key Performance Indicators (KPIs).

Daily Operational Duties:

• Oversee daily cleaning operations, ensuring alignment with contract obligations.
• Ensure adequate shift coverage and efficient service delivery to meet KPIs.
• Mentor and train cleaning staff.
• Manage client relationships and respond to service requests.
• Prepare and negotiate contract variations.
• Conduct daily and weekly inspections against performance targets.
• Prepare operational and compliance reports.
• Respond to general and emergency cleaning incidents.
• Promote a safe and positive working environment.
• Ensure Occupational Health and Safety (OH&S) compliance is maintained.
• Perform administrative duties as required.

What We’re Looking For:

• Demonstrated experience in contract or operations management, ideally within the cleaning or facilities sector.
• Strong leadership and interpersonal capabilities.
• Excellent communication, negotiation, and problem-solving skills.
• Familiarity with OH&S regulations and compliance standards.
• Ability to work autonomously and as part of a team.
• High attention to detail and organisational aptitude.

Qualifications:

• Diploma level or higher.

How to Apply: Please submit your CV and a concise cover letter detailing your suitability for the role to info@mdrcs.com.au.