Customer Service / Internal Sales

Customer Service / Internal Sales

HWA Pty Ltd is seeking to expand its existing team with an additional Customer Service / Internal Sales professional. This full-time, onsite role is based in Tullamarine.

About the Employer We are a prominent hardware distribution company located in Tullamarine, serving cabinetmakers throughout the northern and western suburbs of Melbourne.

About the Role This full-time position operates Monday to Friday, providing sales support from our Tullamarine showroom. The role involves a variety of tasks within a dynamic environment, including assisting customers with walk-in counter sales, processing incoming phone and email orders, and providing office administration support. On-the-job training will be provided, and you will work closely with our established team.

Requirements Candidates must demonstrate a strong work ethic, motivation, a positive attitude, and the ability to function as a team player.

Key Responsibilities

• Processing customer orders received via email, phone, and in person, which may include picking and packing.
• Responding to customer inquiries regarding pricing, stock availability, and delivery.
• Handling payments and preparing associated documentation.

Qualifications To be considered for this position, you must possess:

• A strong emphasis on customer service.
• A high degree of accuracy and attention to detail.
• The capacity to build and maintain customer relationships.
• Excellent time management and communication skills.
• A professional and well-presented demeanour.
• Competent computer skills.
• Punctuality and reliability.
• A team-oriented approach.
• A strong work ethic.

Benefits This role offers an immediate start within a friendly environment at a well-established company.

Salary $70,000 per year.

Hours Full-time, Monday to Friday.

Location Tullamarine (onsite).

Application Instructions Please submit your cover letter and resume. Only shortlisted candidates will be contacted.