Customer Service Representative (Casual) - bp Smithfield, QLD

Customer Service Representative (Casual) - bp Smithfield, QLD

Company: BP Location: Smithfield Work Type: Casual Work Setting: Onsite

Join a global retail organisation focused on shaping a brighter future. At bp Retail, we are reimagining energy for people and our planet, creating a retail experience that serves over 60 million customers annually across Australia.

As a Customer Service Representative, you will contribute to the energy and excitement within our bp-owned store. You will assist in learning from customer interactions to evolve our products and services, aiming to make customers' lives easier and brighter daily.

Life at bp

We foster a culture where individuals can perform meaningful work and receive recognition. From your first day, you can pursue your growth and development through training, resources, and support from like-minded colleagues.

Benefits of Working Here

• Generous, above-industry hourly rate
• Job stability as an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts

Remuneration

• Adult rates: $35 - $45 per hour plus other benefits
• Under 20 years old: $20 - $35 per hour plus other benefits

What You Will Bring

• Exceptional interpersonal skills to build lasting customer connections.
• Energy and motivation to maintain pace in an active and busy environment.
• Ability to prioritise tasks without compromising the customer experience.
• A vibrant personality with the confidence to promote in-store offers.
• A safety-first approach and the ability to remain calm in emergency situations.
• Flexibility in your schedule to work a variety of hours across a 24-hour operation.

Working Hours

Our stores operate 24 hours a day, allowing customers to purchase essential groceries, hot snacks, or relax. You will be required to work a variety of shifts, including nights and weekends.

Application Instructions

bp Australia is an equal opportunity employer, valuing diversity and recognising that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.

Advertised: 30 Jun 2026 E. Australia Standard Time Applications Close: 21 Jul 2026 E. Australia Standard Time