Customer Service Representative (Casual) - bp Waurn Ponds, VIC

Customer Service Representative (Casual) - bp Waurn Ponds, VIC

Company: BP Location: Waurn Ponds, VIC Work Type: Casual On-site/Remote: On-site

BP is a global retail company dedicated to shaping a brighter future. At bp Retail, we are reimagining energy for people and our planet, creating a unique retail experience that serves over 60 million customers annually across Australia.

As a Customer Service Representative, you will energise our bp-owned stores and contribute to the evolution of our products and services by learning from each customer interaction. Your role will involve making customers' lives easier and brighter daily.

Life at BP

We foster a culture where every individual can perform meaningful work and be recognised for their contributions. From your first day, you will have access to training, resources, and support to power your growth and development alongside like-minded individuals.

Benefits of Working Here

• Generous hourly rate, exceeding industry standards.
• Job stability as an essential service provider.
• 10% discount on in-store items.
• Supportive health and wellbeing benefits.
• Free on-site parking.
• Fuel Discounts.

Salary Details

• Adult rates: $35 - $45 per hour, plus additional perks.
• For individuals under 20 years old: $20 - $35 per hour, plus additional perks.

What You Will Bring

• Exceptional interpersonal skills to build lasting customer connections.
• Energy and motivation to thrive in a fast-paced environment.
• The ability to prioritise tasks without compromising the customer experience.
• A vibrant personality with the confidence to promote in-store offers.
• A safety-first approach and a level head during emergency situations.
• Flexibility to work a variety of hours across a 24-hour operation.

Working Hours

Our stores operate 24 hours a day, allowing customers to purchase essential groceries, hot snacks, or take a break. You will be expected to work a range of shifts, including nights and weekends.

To Apply

If you are ready to discover more benefits and opportunities, please apply now.

bp Australia is an equal opportunity employer committed to diversity and valuing the unique contributions of all employees. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.

Advertised: 30 Jun 2026 AUS Eastern Standard Time Applications Close: 21 Jul 2026 AUS Eastern Standard Time