Customer Service Team Member

Customer Service Team Member - Bunnings Limited

Location: Dalby Work Type: Part-time, Onsite

Join Bunnings and experience our operations from a new perspective. As a Customer Service Team Member, you will be the face of Bunnings, dedicated to providing friendly and helpful service to all who enter our stores. You will assist customers in finding the right products and offer advice to help them achieve their DIY aspirations.

About the Role: Part-time and casual roles are available. You will be responsible for delivering an exceptional customer experience throughout the store, managing stock efficiently, maintaining a clean and tidy workspace, and serving customers at checkout registers with a smile. You will join a team that is supportive, inclusive, makes a difference in the community, and enjoys working together.

Remuneration: An adult pay rate of $28.64 per hour is provided for individuals aged 18 and above.

What's Involved:

• Provide customers with the best possible experience across the store.
• Manage stock efficiently while maintaining a clean and tidy workspace.
• Serve customers with a smile at checkout registers.
• Be part of a supportive, inclusive team that makes a difference in the community and has fun.

Who We're Looking For: We are seeking individuals who are passionate about assisting others and possess a strong desire to learn and develop. Whether you have a keen interest in gardening, DIY, are seeking your first retail position, or are considering a career change, we encourage you to apply.

Requirements:

• A genuine passion for customer experience, demonstrated with energy and enthusiasm.
• The ability to approach, connect with, and confidently interact with customers.
• Enthusiasm for learning about products and services, and a readiness to assist across various store areas.
• A commitment to acting with integrity, working safely, and performing to the best of your ability.
• Availability to work flexible hours, which may include late nights, early mornings, and weekends.

Team Member Benefits:

• Team discount at Bunnings and other Wesfarmers brands, including Kmart, Target, and Officeworks.
• Complimentary standard OnePass membership.
• Access to over 100 exclusive team member benefits spanning health, shopping, travel and accommodation, wealth, and work and leave.
• 12 weeks of paid parental leave, irrespective of gender.
• Additional benefits such as annual festive gifts, discounted food and drinks at our Bunnings Cafe, and opportunities for travelling store team member roles.
• We are invested in your career development, offering pathways to build your future with us.

Application Process: To apply:

• Submit an application and complete an online chat interview (approximately 20 minutes).
• If successful, the next step involves an online video interview (approximately 15 minutes).
• If you are a suitable match, you will be invited to an onsite meet and greet with our leaders (approximately 20 minutes).

About Us: Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We are a significant supplier to project builders, commercial tradespeople, and the housing industry, operating through a network of stores, trade centres, frame and truss sites, and online platforms. By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun, and make a positive impact on our customers and the communities in which we operate.

Additional Information: If your application progresses to the reference check stage, you may be required to submit a police check. Any criminal record will be assessed by Bunnings to determine its impact on your ability to perform the key requirements of the role.

Please advise if you require any adjustments to the recruitment process; we are committed to providing the most appropriate support. Contact us at [Insert Contact Email/Link Here] for assistance.