Customer Support Officer Reliever

Customer Support Officer Reliever

Department of Health - Queensland

Eight Mile Plains

Full-time, Onsite

Keep Community Health Running – Join Our Relief Administration Team

Make every interaction count by providing administrative support across Community Health services.

Your New Role: As a Relief Administration Officer, you will provide high-quality administrative and secretarial support across Community and Oral Health services. This ensures the smooth day-to-day operation of clinical teams and delivers outstanding customer service.

• Provide reception, customer service, and administrative support, acting as the first point of contact for clients, visitors, and staff.
• Support multidisciplinary clinical teams with appointment scheduling, data entry, secretarial services, meeting coordination, and maintaining confidential patient records.
• Work autonomously and collaboratively to manage competing priorities, meet deadlines, and ensure the efficient operation of the service.

About You: We are looking for a proactive and adaptable administration professional who thrives in a busy healthcare environment and is passionate about delivering excellent customer service.

• Demonstrated experience providing high-quality administrative support, with excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities, work independently, and contribute effectively within a multidisciplinary team.
• Proficiency in Microsoft Office and administrative systems, with the ability to quickly learn new software and maintain accurate records.

What We Can Offer You: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role.

You will have all the benefits of working for Queensland's world-class public health system, including generous leave entitlements, attractive salary and remuneration packages, salary packaging, and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts, and employee wellness programs.

About Us: Community and Oral Health Services: Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence, as well as oral health services to adults and children. We deliver a myriad of services across Metro South, including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care, along with delivering numerous other vital community health services. Our services are delivered by multidisciplinary teams of nursing and allied health staff with the skills and experience to treat a full range of health needs.

• INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
• Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
• We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health: We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim, operating five major hospitals and a range of community, specialty, and state-wide healthcare services. We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve. We are better together.

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