Department Administration Assistant

Department Administration Assistant Macquarie University

Macquarie University is seeking two enthusiastic and energetic Administration Assistants to join the Macquarie Business School team at its North Ryde campus. This is a full-time, onsite role.

Salary Package: From $81,323 per annum (HEW Level 4), plus 17% superannuation and annual leave loading.

Appointment Type: One full-time, fixed-term position until June 2027 and one full-time, continuing position.

The Role In this role, you will be a valued member of a collaborative team providing general administrative support to academic staff and graduate research students. This is an opportunity for a well-organised individual to join a dynamic team in a diverse, fast-paced environment.

Key Responsibilities May Include:

• Providing personal assistant support to the Head of Department, including diary management, logistics, room bookings, travel, material preparation, and other administrative activities.
• Providing operational support to staff, including facilities management, office and IT equipment, and enquiries relating to travel and credit card usage.
• Coordinating and participating in Department meetings, including scheduling and preparing agendas.
• Organising events and seminars for the Department, including arranging bookings, catering, and room set up.
• Processing timesheet payments to casual academic staff, ensuring adherence to the relevant Enterprise Agreement.
• Responding to enquiries from Graduate Research students regarding travel and reimbursements.
• Supporting the onboarding of new staff, honorary appointees, and visitors to the Department in accordance with WHS and other University requirements.
• Responding to, or appropriately escalating, queries to the School Operations Manager.
• Assisting with the design, development, and implementation of improvements to administrative systems, processes, and procedures as required.

About You The successful applicant will have exceptional time management and organisational skills with the ability to coordinate and deliver on competing deadlines. You will possess strong customer service skills and the ability to work effectively with diversified stakeholders. You will be experienced in interpreting and providing advice across a range of policies and procedures. You will have a proven track record in identifying, developing, and implementing administrative process improvement initiatives.

Essential Selection Criteria:

• Experience in providing general and personal assistant administration in a complex environment, preferably in higher education.
• Intermediate computer skills including Microsoft Office.
• Demonstrated time management and organisational skills, including the ability to coordinate and deliver to deadlines.
• Ability to work autonomously and collaborate effectively with other teams.
• Strong customer service focus and ability to work and communicate effectively with a diverse range of stakeholders.
• Excellent attention to detail.

Desirable Selection Criteria:

• Experience in the higher education sector.

About Us Macquarie Business School is a progressive and globally connected business school within Macquarie University, recognised for its strong industry engagement, innovative teaching, and impactful research. Located in the heart of Sydney's innovation corridor, the school brings together leading academics, industry partners, and students to address real-world business challenges and deliver meaningful outcomes across business, government, and the wider community. Through its close engagement with industry, government, and the broader community, Macquarie Business School equips students with the knowledge and insight to make a positive impact, advances high-quality research, provides visionary analysis, and demonstrates thought leadership on contemporary business issues. Macquarie Business School is on an exciting trajectory and aspires to be recognised as a leading global centre for business education and research. Working in partnership with industry and other stakeholders, the school seeks to transform the lives of its students, influence policy and practice, and make a lasting positive contribution to society.

How to Apply To be considered for these positions, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the selection criteria. Please indicate in your cover letter whether you wish to be considered for the continuing position, the fixed-term position, or both.

All offers of employment are conditional upon the satisfactory verification of a Criminal History Check and applicants must hold valid Australian work rights.

Specific Role Enquiries: Sam Boggon, School Operations Manager - sam••••••••••@mq.edu.au Deanna Tracy, School Operations Manager - dea•••••••••@mq.edu.au

Submission of Applications Open Until: Sunday, 12 July 2026 at 11:59 p.m. (AEST).

Applications will be reviewed as they are received, and Macquarie University reserves the right to progress or decline an application prior to the application closing date.