Despatch Leading Hand

Despatch Leading Hand

dormakaba Australia Pty Ltd

Hallam, VIC

Full-time, Onsite

For over 50 years, Gliderol has established itself as a respected Australian manufacturer and supplier of quality garage doors, industrial doors, and access solutions. As a proudly Australian-owned entity, we are dedicated to innovation, superior craftsmanship, and exceptional customer service. At Gliderol, our people are fundamental to our achievements. We cultivate a secure, cooperative, and inclusive workplace where individuals are empowered to contribute, develop, and make a significant impact. With a firm emphasis on ongoing enhancement and operational excellence, we take pride in delivering dependable solutions that our customers rely on daily. Join Gliderol and become part of a team that upholds integrity, teamwork, safety, and a dedication to achieving outstanding outcomes.

Position Overview

The Despatch Leading Hand is tasked with supervising despatch operations and coordinating daily delivery activities to ensure orders are accurately picked, packed, and dispatched within established timeframes. This role also involves supporting the planning of Melbourne Metro and rural deliveries, including the allocation of truck drivers, and assisting with forklift operations, order processing, and system updates.

Key Responsibilities

• Oversee despatch operations to ensure orders are picked, packed, and dispatched accurately and on time.
• Plan and coordinate Melbourne Metro and rural deliveries, including the allocation of truck drivers.
• Support forklift operations, order processing, and accurate completion of paperwork and system updates.
• Maintain yard organisation, safe vehicle movements, and secure storage of trucks and equipment.
• Ensure compliance with WHS requirements and promote a strong safety culture across the site.
• Liaise with customer service and transport providers to resolve delivery issues and maintain accurate outbound records.

Requirements

• Previous experience in a manufacturing, warehouse, despatch, or team leadership role.
• Current forklift licence and hands-on operating experience.
• Strong leadership, communication, and problem-solving skills.
• Commitment to safety, quality, and continuous improvement.
• Ability to work in a fast-paced environment and lead by example.

What We Offer

• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

About Us

We are integral to every place that matters. From automatic doors to cloud-based access solutions, we facilitate seamless movement within secure, safe, and sustainable environments. With a global team of over 16,000 employees, we are a leading provider of access solutions across diverse industries, including healthcare, aviation, education, and hospitality. Our focus is on innovation, collaboration, and creating tangible impact for our customers and communities. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside a global team shaping the future of access.