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Emergency Services Clerk

Northern Health

Emergency Services Clerk at Northern Health in Epping.

Classification

Administrative Assistants (Administration & Office Support)

Key Skills

Customer service

Job Description

Emergency Services Clerk Northern Health Epping full-time onsite

Northern Health is a leading provider of acute, maternity, sub-acute, mental health, specialist, community, and home-based services in Melbourne's expanding outer north. Our services are delivered across six primary campuses: Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals, and Kilmore District Hospital. Mental Health Services are also provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, and Coburg.

We are committed to serving and partnering with our community, with a clear strategy focused on supporting community wellbeing at home. Our organisation is recognised for its community-minded, inclusive, and progressive approach.

Multiple positions are available within the Emergency Services Clerical team at Northern Health for responsible and mature individuals. This role will involve working across the Emergency Department (ED), Short Stay Unit (SSU), Victorian Virtual Emergency Department (VVED), and the Chest Pain Evaluation Unit (CPEU).

These positions are initially offered on a casual basis, with the potential for transition to permanent part-time hours in the future. We are seeking staff who can work a 24/7 roster, including day shifts, afternoon shifts, and overnight shifts, with a primary focus on covering overnight shifts. Consistency and reliability are essential, with a minimum of three working days availability required, encompassing weekends and public holidays. Applicants must demonstrate flexibility and availability to support planned leave within the Emergency Services Workforce and to fill unplanned deficits at short notice across a 24-hour, seven-day-a-week roster.

To be successful in this role, you will possess:

  • An Influenza vaccination.
  • Highly skilled ability in the Microsoft suite of software or similar.
  • Demonstrated excellence in customer service.

A desired skillset includes:

  • Previous experience in an Emergency Department or Healthcare setting is desirable.
  • Knowledge of iPM/CPF/CERNER software or similar.
  • Demonstrated ability to work under pressure, multitask, and prioritise.

If this opportunity aligns with your career aspirations, please click the 'Apply' button and follow the prompts. For further information, please consult the Position Description.

Alternatively, you may contact Melanie Scrimizzi, Emergency Services Clerical Supervisor, via email at mel••••••••••••••@nh.org.au.

Applications close on 20 July 2026. Shortlisting will commence immediately. The advertising may close early if an appropriate candidate is identified, therefore, we advise applying promptly.

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