Executive Operations Manager

Executive Operations Manager

Astrolabe Group

Astrolabe Group transforms insight into impact, shaping the future of cities, regions, and systems. We partner with industry, government, and community across planning, place economics, and placemaking to foster progress. Our expertise supports clients through research, engagement, feasibility, strategic positioning, advocacy, auditing, evaluation, and benefits realisation. We are recognised for translating complex challenges into practical, evidence-based solutions, collaborating with clients to achieve impactful, people-centred outcomes, and cultivating a supportive and curious culture. Collaboration is fundamental to our approach; we are curious, action-oriented, and committed to continuous improvement.

About the Role

As the Executive Operations Manager, you will serve as a trusted partner to the Managing Director and Executive team, guiding the operational performance of Astrolabe Group. This multifaceted role encompasses executive support, business operations, people and culture oversight, marketing management, project governance, and financial administration. You will manage a Team Assistant and be directly accountable for ongoing business improvement, ensuring our team is enabled to deliver exceptional outcomes for clients.

About You

You are a proactive, commercially minded operations professional who excels in dynamic environments, enjoys solving complex problems, and seeks to make a tangible impact on our business and team. You possess both creative and strategic thinking abilities, leveraging a broad skillset to implement practical, proven improvements that streamline operations and support business objectives.

Our Ideal Candidate Brings:

• Operational & Project Management Expertise
• Strong project management, workflow optimisation, and client relationship skills.
• A proven track record of supporting senior executives and leading people.
• Experience & Qualifications
• At least 5 years of demonstrated experience in business operations, executive support, or a similar leadership role.
• Tertiary qualifications in Business Administration, Human Resources, Project Management, or Change Management are highly valued.
• Industry experience in professional services consulting is desirable.
• Excellent Communication
• Exceptional written, verbal, and visual communication skills, enabling effective connection with executives, staff, clients, and external providers.
• Critical & Collaborative Thinking
• The ability to think critically, work collaboratively, and remain calm under pressure while driving accountability and continuous improvement.
• Tech & Digital Savviness
• Strong capability in Microsoft Office, CRMs, and project management tools.
• Familiarity with automation/AI-enabled digital workflow platforms.
• A Shared Purpose
• A genuine interest in shaping better futures in the places we live across NSW, aligning with our commitment to creating stronger regions and more liveable places.

What We Offer

At Astrolabe, you will join a diverse and purpose-driven team dedicated to making places work for people. We value curiosity and creativity, and we believe in work that is both challenging and meaningful.

You will enjoy:

• A fantastic working environment in a vibrant office and digital workspace that is collaborative, creative, flexible, and welcoming.
• A small team environment with the opportunity to work closely with the Executive and Directors.
• Office building services including free beverages, social events, exercise classes, and end-of-trip facilities.
• Regular and consistent mentoring, feedback, professional development opportunities, annual reviews, and monthly staff awards.
• In addition to Fair Work entitlements, a paid parental leave policy and Summer Fridays (reduced working hours in January).

What Happens Now?

Apply by telling us more about yourself, addressing the requirements of the role in a covering letter, and including an up-to-date CV. We look forward to receiving your application.

Astrolabe Group will not work with unsolicited recruitment agencies on this role.

Location: Haymarket Work Type: Full-time Remote/On-site: Onsite