Footwear Supervisor - Bankstown

Footwear Supervisor - Bankstown

Company: JD Sports Work Type: Full-time Location: Bankstown (onsite) Salary: Discussed on initial phone screen

About JD Sports Known as the 'Undisputed King of Trainers', JD Sports is a leading global Sports Fashion brand in footwear and apparel. Established in 1981 in the UK, JD Group has experienced significant expansion, now operating as the premier global sports fashion retailer. With over 3,400 stores worldwide, we aim to inspire the next generation through a strong connection to the cultures of sport, music, and fashion. JD Sports launched in Australia and New Zealand in 2017 and has since grown to over 70 stores across NSW, VIC, QLD, WA, SA, and TAS, with further expansion planned. Our mission is to provide exceptional service and style, offering access to top brands, superior products, and a memorable customer experience. Working at JD Sports signifies an attitude of challenging norms and forging a unique path within the industry. We seek energetic, focused, and passionate individuals to join our team.

The Role This position is rostered across XXX to XXX with varying shift times. By applying, you confirm your availability to work during these days.

At JD Sports, the customer is central to all our activities. As a Supervisor, you will support the management team by leading your department in delivering outstanding customer service to every JD customer. You will collaborate closely with the store's Management Team and be accountable for upholding standards and achieving results within your department. Your responsibilities will include leading by example, driving sales and KPIs, coaching and developing your team, and maintaining visual standards to ensure your department is consistently replenished.

Your responsibilities as a Supervisor will include, but are not limited to:

• Modelling exceptional customer service for every customer, every time.
• Coaching the team to deliver exceptional service and foster a 'service over task' environment.
• Driving conversion, sales, and KPI performance.
• Collaborating with the Back of House team to ensure product availability on the shop floor.
• Upholding company retail standards and delivering store visual excellence.
• Supporting the management team to enhance financial performance within your department.
• Assisting the management team in delivering all internal and external profit protection processes.
• Supporting new team member role inductions and ongoing team training.

What We're Looking For

• A minimum of 2 years of experience within retail or a similar industry.
• Passion for delivering an outstanding service experience for our customers.
• A positive attitude with the capacity to create a motivating environment for your team.
• Excellent time management skills to ensure daily priorities are executed promptly.
• Strong interpersonal and communication skills, with an ability to engage effectively with customers and team members in social situations.

What's In It For You?

• Opportunity to work in a dynamic business and engage with leading products and major sports fashion brands.
• Access to training and development opportunities to commence, evolve, and shape your career.
• Potential for progression across all areas of the business, including Retail, Support Office, and our Distribution Centre, in a variety of roles.
• An attractive staff discount, which can also be extended to friends and family.
• Access to our Employee Assistance Program and Mental Health champions.
• One month of paid parental leave for full-time employees.

We are keen to connect with driven and skilled individuals committed to their development, enabling us to collectively advance our brand's success while advancing your career. JD values diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated.

What are you waiting for? Apply today and start your JD Sports Journey.

Please note: By applying for this role, you consent to us completing a VEVO Check to verify your working rights where required.