Footwear Supervisor - Pitt st

Footwear Supervisor - Pitt St

JD Sports is recognised as the 'Undisputed King of Trainers', a leading global Sports Fashion brand in footwear and apparel. Established in the UK in 1981, JD Group has expanded globally to become the premier sports fashion retailer, operating over 3,400 stores worldwide. Our aim is to inspire the next generation through a connection to the culture of sport, music, and fashion. JD Sports launched in Australia and New Zealand in 2017 and has since grown to over 70 stores across NSW, VIC, QLD, WA, SA & TAS, with plans for further expansion. Our mission is to provide exceptional service and style, offering access to major brands, top products, and a memorable customer experience. Working at JD Sports is an attitude, challenging norms and forging our own path. We seek energetic, focused, and passionate individuals.

The Role

This is a full-time, onsite position based in Sydney NSW. The role operates on a rostered basis from Tuesday to Saturday with variable shift times. By applying, you confirm your availability for these days.

As a Supervisor, you will support the management team by leading your department in delivering outstanding customer service to every JD customer. You will collaborate with the store's Management Team, maintaining departmental standards and results. Your responsibilities will include leading by example, driving sales and Key Performance Indicators (KPIs), coaching and developing your team, and upholding visual merchandising standards to ensure departments are consistently replenished.

Key responsibilities include:

• Modelling exceptional customer service for every customer, every time.
• Coaching the team to deliver exceptional service with a 'service over task' approach.
• Driving conversion, sales, and KPI performance.
• Collaborating with the Back of House team to ensure product availability on the shop floor.
• Upholding company retail standards and delivering store visual excellence.
• Supporting the management team to enhance financial performance within your department.
• Assisting the management team with the delivery of all internal and external profit protection processes.
• Supporting new team member inductions and ongoing team training.

What We're Looking For

• A minimum of 2 years of experience in retail or a similar industry.
• Passion for delivering an excellent customer service experience.
• A positive attitude with the ability to create a motivating environment for your team.
• Excellent time management skills to ensure daily priorities are met promptly.
• Strong interpersonal and communication skills, with a capacity to engage effectively with customers and team members in social settings.

What's In It For You?

• Work within a dynamic business and engage with leading sports fashion brands and products.
• Access training and development opportunities to advance your career.
• Opportunities for progression across various areas of the business, including Retail, Support Office, and Distribution Centre roles.
• An attractive staff discount, which can also be extended to friends and family.
• Access to our Employee Assistance Program and Mental Health champions.
• One month of paid parental leave for full-time employees.

We are keen to connect with driven and skilled individuals invested in their development to collectively enhance our brand's success and your career evolution. JD values diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated.

Apply today to commence your JD Sports journey.

Please note, by applying for this role, you consent to JD Sports completing a VEVO Check to verify your working rights where required.

Salary: Competitive salary + discounts Work type: Full-time Location: Sydney NSW Reporting to: Store Management Application Instructions: Apply today