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Full-Time Back of house Assistant - Wetherill Park

JD Sports

Full-Time Back of house Assistant - Wetherill Park at JD Sports in Wetherill Park.

Classification

Retail Assistants (Retail & Consumer Products)

Key Skills

Customer service

Job Description

Full-Time Back of House Assistant - Wetherill Park

Company: JD Sports Location: Wetherill Park Work Type: Full-time On-site/Remote: On-site Salary: Competitive salary + discounts

About JD Sports

JD Sports is recognised as the 'Undisputed King of Trainers', establishing itself as a premier global Sports Fashion brand in footwear and apparel. Since its inception in 1981 in Greater Manchester, UK, JD Group has experienced significant global expansion, becoming the leading international sports fashion retailer. With over 3,400 stores worldwide, our aim is to inspire the next generation through a strong connection to the culture of sport, music, and fashion.

JD Sports launched in Australia and New Zealand in 2017 and has since grown to over 70 stores across NSW, VIC, QLD, WA, SA & TAS, with ongoing expansion plans. Our mission is to provide exceptional service and style to our customers, offering access to leading brands, superior products, and a distinctive experience. Working at JD Sports is about embracing an attitude that challenges convention, forging our own path, and excelling in our field. We are seeking energetic, focused, and passionate individuals to join our team.

The Role

This position is rostered from Sunday to Thursday with variable shift times. By applying, you confirm your availability to work during these days.

At JD Sports, we are committed to operational excellence. As a Back of House Assistant, you will contribute to delivering outstanding customer experiences by ensuring efficiency, accuracy, and speed from the stock room to the selling floor. Your responsibilities will include receiving, unpacking, processing, organising, labelling, and storing merchandise. You will be operationally driven, possess a high level of attention to detail, and demonstrate significant energy to manage customer demand.

Key responsibilities include:

  • Supporting the Back of House Manager/Supervisor with managing deliveries, maintaining the tidiness and order of the back of house area, preventing damage, and minimising stock loss.
  • Assisting the sales team with product inquiries and customer requests, including promptly retrieving footwear styles and sizes for customers on the shop floor.
  • Upholding Back of House standards in accordance with company expectations.
  • Ensuring products are accurately priced and tagged.
  • Contributing to shop floor standards by replenishing stock levels as needed, ensuring all size ranges are available.
  • Working under the direction and support of the Store Manager and Back of House Management team to achieve KPIs and targets.

What We're Looking For

  • Customer service experience in retail, hospitality, or a similar industry.
  • Experience in a Back of House or Warehouse environment is favourable, but not essential.
  • A positive, can-do attitude.
  • Organisational skills.
  • Strong operational skills with a high level of attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment.
  • An aptitude for viewing challenges as opportunities for personal development, career advancement, and skill acquisition.
  • Strong communication skills and the ability to work effectively within a team.
  • Flexibility to work various shifts, including weekends and holidays, as dictated by store needs.

What's In It For You?

  • Opportunity to work within a dynamic business and engage with leading sports fashion brands and products.
  • Access to training and development opportunities to support career growth and evolution.
  • Potential for progression across various business areas, including Retail, Support Office, and Distribution Centre roles.
  • An attractive staff discount, which can also be extended to friends and family.
  • Access to our Employee Assistance Program and Mental Health champions.
  • One month of paid parental leave for full-time employees.

We are committed to connecting with driven and skilled individuals who are invested in their development, fostering mutual success for our brand and your career. JD Sports champions diversity and inclusion, cultivating an environment where everyone feels valued, included, and celebrated.

Apply today to commence your JD Sports journey.

Please note: By applying for this role, you consent to us completing a VEVO Check to verify your working rights where required.

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