Internal Sales & Admin Coordinator

Internal Sales & Admin Coordinator

Company: Hyne & Son Pty Ltd Location: Narangba Work Type: Part-time, Onsite

Hyne & Son Pty Ltd is seeking an Internal Sales & Admin Coordinator to ensure the smooth day-to-day operations through reliable, detail-oriented administrative support. This role serves as the initial point of contact for clients and visitors, while also supporting internal teams via accurate data management, scheduling, and proactive communication.

This is a permanent part-time position, working 33 hours per week, onsite in Narangba. The hours are Monday to Thursday from 8:30 am to 4:00 pm, and Friday from 8:30 am to 2:00 pm.

Key Responsibilities:

• Act as the primary liaison between customers, transport companies, accounts, and production, managing reception duties, calls, and sales interactions to provide a professional and welcoming front-of-house experience.
• Process orders, issue invoices, and manage ERP data accurately and promptly to support production and dispatch.
• Oversee the shared office inbox, ensuring all enquiries are correctly categorised and directed to the relevant department.
• Coordinate schedules and provide general administrative support to maintain organised, efficient, and well-communicated operations.
• Develop strong relationships with new and existing customers through friendly, responsive service and consistent communication throughout the order process.
• Identify opportunities to enhance processes and contribute to the efficient running of the office.

About You:

This role is suited for an organised individual who is approachable, enjoys a fast-paced environment, and can effectively manage a range of tasks. While prior experience is valued, the company is willing to train individuals with the right attitude and a desire to learn.

Ideally, you will possess:

• Previous experience in an administrative, receptionist, or customer-facing role. Experience in manufacturing or logistics would be advantageous.
• Strong organisational skills with a high level of attention to detail and the capacity to manage multiple priorities.
• A proactive and organised approach, with the ability to plan ahead, prioritise tasks, and ensure operations run smoothly.
• The ability to work autonomously, manage competing priorities, communicate confidently, and proactively follow up with multiple stakeholders.
• Proficiency in Microsoft Office and ERP systems, coupled with strong communication skills and a proactive outlook.
• Knowledge of MYOB would be beneficial but is not essential.

About Us:

Narangba Express Pallets, based in Narangba, Queensland, specialises in delivering high-quality pallet solutions for businesses across Australia. The company prioritises durability, efficiency, and customer satisfaction, ensuring their products support client supply chain success. As part of the Hyne Group, a leading Australian timber manufacturer with over 140 years of expertise, Narangba Express Pallets benefits from a strong foundation in sustainability, using responsibly sourced timber and advanced manufacturing practices. Together, they drive innovative solutions in timber production and logistics, blending tradition with innovation.

Benefits:

As a team member at Express Pallets, you will have access to:

• Wellbeing programs, including an employee assistance program for counselling and support for you and your immediate family.
• A close-knit, supportive team environment within a stable, well-established Australian business.
• Opportunities to develop your skills in administration, customer service, and operations.
• Early Friday knock-offs.
• Onsite parking.
• A great team culture.
• Express Pallets is part of the larger Hyne Group organisation.

To Apply:

Please submit your resume and a cover letter addressing your suitability for the role directly to this advertisement.