Lead Our Fragrance Dream Team at Aerre!

Retail Team Leader - Fragrance

Company: Aerre Pty Ltd Location: Melbourne VIC Work Type: Casual Salary: $36 – $50 per hour On-site: Yes

Àerre, a rapidly expanding Australian fragrance house, is seeking two passionate Retail Team Leaders to join our onsite teams at Melbourne Central and Pacific Werribee. We specialise in premium perfumes inspired by iconic luxury scents, offered at accessible price points. Our mission is to empower individuals to discover confidence, evoke memories, and find their signature fragrance.

We are looking for individuals who excel in coaching, thrive in dynamic retail settings, and possess a proven ability to convert excellent customer interactions into significant sales.

Your Role: As a Retail Team Leader, you will set the standard for exceptional in-store experiences daily. Your responsibilities will encompass:

• Providing personalised fragrance consultations to assist customers in selecting their ideal scent.
• Leading, motivating, and coaching your team to meet sales targets and Key Performance Indicators.
• Cultivating a vibrant and welcoming atmosphere where every customer feels valued.
• Articulating the Àerre brand narrative and confidently representing our products.
• Managing kiosk operations during your shifts to ensure seamless daily functioning.
• Training and onboarding new team members in product knowledge, customer service principles, and sales methodologies.
• Coordinating shift schedules and offering support to the team during peak trading periods.
• Upholding high standards of visual merchandising and store presentation.
• Monitoring inventory, assisting with stocktakes, and maintaining organisation in back-of-house areas.
• Identifying and reporting maintenance or operational issues to ensure optimal kiosk performance.

We Are Looking For: Energetic, customer-centric leaders with a genuine passion for retail. Ideal candidates will demonstrate:

• Natural Leadership: Enjoy mentoring, leading by example, and fostering team potential.
• Sales Acumen: A drive to exceed targets and inspire team achievement.
• Interpersonal Skills: Ability to build authentic connections and create memorable customer journeys.
• Fragrance Interest: Enthusiasm for perfume, whether existing or developed through learning, and a willingness to share fragrance stories.
• Attention to Detail: Pride in immaculate presentation, organisation, and maintaining high retail standards.
• Reliability and Flexibility: Availability for weekends, late-night trading, and busy retail periods.

Why Work With Àerre:

• Competitive hourly rate alongside performance-based incentives.
• A generous staff product allowance.
• Continuous professional development in fragrance, leadership, and sales.
• A collaborative and energetic team culture that acknowledges achievements.
• Authentic opportunities for career advancement within a fast-growing Australian brand.
• Daily engagement with premium fragrances.

To Apply: If you are prepared to lead a dedicated team, inspire customers, and advance your retail career with a dynamic Australian brand, we encourage you to apply. Please submit your resume and a brief cover letter addressing:

• Your passion for leading a team.
• Your favourite fragrance and the reason why.

Only candidates selected for an interview will be contacted. Agencies, please refrain from applying.