Legal Receptionist

Legal Receptionist

McAuliffe Legal, a busy and dynamic boutique law firm with offices in Busselton and Margaret River, is seeking a full-time Receptionist for its Busselton location.

The ideal candidate will possess prior experience in a receptionist role, demonstrating professionalism, a well-presented demeanour, and strong organisational skills.

While reception duties will be primary, the role also involves supporting administrative, secretarial, Paralegal, and Solicitor staff with additional tasks, potentially including basic legal secretarial functions.

Responsibilities include:

• Managing incoming calls for both offices.
• Managing appointments and solicitors’ diaries.
• Greeting and attending to clients.
• Effectively managing a high volume of emails and phone calls daily.
• Managing difficult situations and conversations, considering client circumstances.
• Collecting and processing mail, deliveries, and banking.
• Providing back-up Dictaphone typing, amending correspondence and documents.
• Scanning and photocopying.
• Filing and archiving.
• Collating documents for signing.
• Providing support to staff members at all levels.
• General administration tasks.

Requirements:

• A genuine interest in the legal profession.
• Excellent time management and prioritisation skills.
• An ability to work well under pressure and multitask with conflicting priorities.
• Exceptional phone manner.
• Excellent customer service and communication skills.
• Sound problem-solving skills and the ability to use initiative and be proactive.
• Accuracy and a minimum typing speed of 55 words per minute.
• Computer literacy, proficient in Microsoft Office (including Outlook and calendar), Excel, and Adobe.
• Exceptional attention to detail and highly organised.
• A team player who is honest and reliable.

Previous experience as a legal receptionist is advantageous but not essential.

Work Details:

• Work Type: Full-time
• Location: Busselton (On-site)

To Apply:

Email a covering letter and a copy of your current resume to kay••••@mcauliffemay.com.au. Applications must be emailed; those submitted via Seek will not be considered.