Luxury Sales Associate (Casual)

Luxury Sales Associate (Casual)

McKinney's Jewellers | Fortitude Valley, Brisbane

McKinney's Jewellers is seeking polished, client-focused, and passionate Luxury Sales Associates for our Brisbane flagship showroom. For over 140 years, McKinney's, a fifth-generation family business, has assisted clients in celebrating engagements, anniversaries, milestones, and life's most special occasions. The company is recognised for exceptional craftsmanship, personalised service, and creating lasting precious memories.

The business is looking for warm, professional, and relationship-driven individuals who share a passion for delivering exceptional client experiences. This role offers an opportunity to represent a respected heritage brand and work with leading international jewellery brands and collections.

The Role

This position involves delivering exceptional client experiences through:

• Providing personalised sales and service to clients in the showroom.
• Building meaningful and lasting client relationships via exceptional clienteling and follow-up communication.
• Assisting clients with jewellery selections, purchases, and special orders.
• Developing and maintaining product knowledge across jewellery collections.
• Assisting with visual merchandising and showroom presentation.
• Maintaining showroom standards to align with the brand's luxury positioning.
• Supporting private viewings, in-store events, and client experiences.
• Assisting with sales administration and general showroom operations.
• Collaborating with the Marketing team to support social media content, showcasing new collections, arrivals, in-store experiences, and special campaigns through photography and short-form video.

What You'll Bring

• Experience in luxury retail, premium retail, hospitality, beauty, or another customer-focused environment.
• Strong communication and interpersonal skills.
• A passion for delivering exceptional customer experiences.
• Professional presentation and personal standards.
• Confidence using social media platforms such as Instagram.
• An interest in content creation and showcasing luxury products through photography and short-form video.
• Experience creating content for social media, whether professionally or personally, is highly regarded.
• An appreciation for jewellery, luxury products, fashion, or design.

What We Offer

• Above-award casual rates.
• Clienteling incentives.
• Prestige brand training and ongoing development.
• Exposure to luxury retail and exceptional craftsmanship.
• Opportunities to participate in exclusive client events and experiences.
• The opportunity to work alongside the Marketing team and contribute to brand storytelling and social media content.
• A supportive and collaborative team environment.
• The opportunity to grow your career within a respected fifth-generation family business.

McKinney's Jewellers hires for character as much as experience. If you are passionate about delivering exceptional client experiences and have experience in luxury retail, premium hospitality, beauty, or another customer-focused environment, they encourage you to apply.

Flexibility to work Saturdays, peak trading periods, and occasional evening events is essential.

Apply

Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for the role to hug•@mckinneys.com.au.