Management - Store (Retail & Consumer Products)

Management - Store

SYDMAR FOOD PTY LTD is seeking an experienced and motivated Retail Manager for a full-time, onsite position. Employment will be with Sydmar Foods, based at Moda Foods Australia Pty Ltd in North Sydney. The salary offered is $75,000 – $85,000 per year.

This role is focused on leading retail store operations and online retail sales within a growing food retail business that specialises in Turkish and Mediterranean grocery products. The position drives retail performance across both physical and digital channels, aims to improve customer experience, manages store operations, and supports the continued growth of retail activities.

About the Role

The Retail Manager will oversee day-to-day retail store operations and online retail sales performance. The role's focus includes driving sales growth, improving customer experience, managing retail staff, and ensuring the effective execution of retail strategies across both channels. This position works closely with internal teams across the business to ensure alignment between retail demand, stock availability, and overall operational requirements. The successful candidate will play a key role in supporting the business’s retail expansion and operational structure.

Key Responsibilities

• Manage in-store and online retail operations and ensure operational efficiency.
• Oversee online retail activities including product listings, pricing updates, and promotional execution.
• Support sales growth across both in-store and online channels through effective retail execution.
• Lead, supervise, train, and support retail staff.
• Manage rostering, staffing levels, and workforce planning.
• Ensure high standards of customer service across all retail touchpoints.
• Monitor sales performance and customer purchasing trends.
• Implement initiatives to improve revenue, profitability, and customer engagement at the retail level.
• Manage merchandising and in-store product presentation.
• Coordinate with supply and distribution teams to ensure timely stock availability and efficient stock flow to support retail operations.
• Support execution of promotional activities across retail channels, ensuring consistent in-store and online implementation in line with sales strategies.
• Ensure compliance with workplace health and safety policies and company procedures.
• Prepare regular retail performance reports for management review.

Skills and Experience Required

• Minimum 1 year of relevant experience in retail management, preferably within the food retail or FMCG sector.
• Proven leadership skills with the ability to manage and motivate teams.
• Strong communication, organisational, and problem-solving skills.
• Experience in stock control, inventory systems, and sales reporting.
• Experience managing both physical retail and online retail operations, including e-commerce platform management (e.g. product listings, pricing updates, and order processing).
• Understanding of online customer order processing and fulfilment workflows will be highly regarded.
• Ability to coordinate across in-store and online channels to ensure consistent customer experience.
• Ability to work in a fast-paced and growing business environment.

What We Offer

• Competitive salary package.
• Long-term stable employment.
• Opportunity to contribute to a growing retail and distribution business.
• Supportive and dynamic team environment.
• Career development opportunities within an expanding company.

If you are a motivated retail professional looking to take the next step in your career, we would love to hear from you. You will be an integral part of a thriving, dynamic environment. This is an opportunity to expand a career.

To apply, please follow prompts and submit your resume. We will be in touch with shortlisted applicants only.