office admin service advisor

Office Admin Service Advisor

Dieselflash Whitsundays is seeking an Office Admin Service Advisor to join our team in Proserpine, QLD. This is a full-time, onsite position.

This role is central to our service delivery, supporting both our internal team and clients across all administrative and service coordination functions. You will manage client inquiries and service requests with professionalism and attention to detail. Responsibilities include coordinating and scheduling service appointments, processing and maintaining accurate client records and administrative documentation, and liaising between clients and technical teams for seamless service delivery. You will also handle telephone and email communications, prepare quotations, invoices, and service reports, and maintain filing systems in compliance with data management procedures. Further duties involve ordering parts, maintaining onsite stock, updating client databases, and tracking service progress, along with general office administration and team coordination.

What we're looking for:

• Proven experience in administration, client services, or a similar support role within the service industry.
• Excellent organisational and time management skills, with the ability to manage multiple priorities.
• Strong communication skills, both written and verbal, with a professional demeanour.
• Proficiency in Microsoft Office applications and experience with database or client management systems.
• Customer service excellence with a genuine commitment to client satisfaction.
• Attention to detail and accuracy in all administrative tasks.
• Ability to work effectively both independently and as part of a collaborative team.
• Professional telephone manner and a diplomatic approach to difficult situations.
• Flexibility and adaptability in a dynamic business environment.
• A genuine interest in the service industry and willingness to learn about our business operations.

What we offer:

Dieselflash Whitsundays offers competitive remuneration packages, including superannuation contributions. We provide a friendly, collaborative work environment where contributions are recognised and appreciated. Our work schedule is a 4-day week, Monday to Thursday, from 7 am to 5 pm. We invest in our staff through ongoing support and clear communication, offering a workplace for skill development and a healthy work-life balance. We are committed to providing equal opportunities for all employees.

About us:

Dieselflash Whitsundays is a service-focused Mechanical workshop in the Whitsunday region of Queensland, dedicated to providing reliable, high-quality service. Our reputation is built on team expertise and quality customer interactions. We pride ourselves on strong client relationships, professional service, and fostering a positive workplace culture. We are an established business committed to operational excellence and customer satisfaction.

Salary: $30 – $45 per year.

To apply: Please apply now for the Office Admin Service Advisor position at Dieselflash Whitsundays.