Office Administrator

Office Administrator

Chemetall Australasia is looking for an Office Administrator to join our team in Bayswater North. This casual, onsite position serves as the initial point of contact for visitors and is integral to maintaining efficient daily office operations.

This is an engaging prospect for an individual who is keen, committed, and prioritises interaction with people, to become part of our high-achieving Customer Service Team. Reporting directly to the Supply Chain Manager, this role will deliver excellent customer service while managing a significant volume of telephone inquiries and emails. Maintaining an organised operational flow and workflow aligned with daily responsibilities and priorities, this role will also involve resolving customer issues and taking ownership of assigned segmented accounts.

Key Responsibilities:

• Manage the Chemetall Microsoft Outlook generic inbox, including responding, redirecting, and filing emails.
• Greet and welcome visitors in a friendly, professional manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Receive, sort, and distribute incoming mail.
• Coordinate outgoing mail and courier services.
• Order and maintain office stationery and supplies.
• Provide general administrative support to managers and team members.

Skills & Experience:

To be considered for this position, you will possess:

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal abilities.
• Proven problem-solving skills and the capacity to multitask effectively.
• Proficiency in Microsoft Outlook.
• A professional, friendly, and approachable demeanour.

Only shortlisted candidates will be contacted.