Office Administrator Officer

Office Administrator Officer

Business Concepts Group is a well-established public Accounting and Financial Planning firm that applies a modern approach to delivering professional services across all operations. We are committed to providing exceptional client services and fostering a workplace culture where every team member contributes to our collective success. This is an excellent opportunity for an individual who enjoys client interaction and takes pride in delivering client service.

About the Role You will serve as the initial point of contact within our firm, and your responsibilities will include providing day-to-day support to our team members.

Key Responsibilities:

• Meeting and greeting clients and visitors upon arrival.
• Assisting as a backup in answering and directing incoming telephone calls.
• Managing incoming and outgoing correspondence, including emails and mail.
• Collecting, sorting, and scanning mail.
• Occasionally assisting in data entry and maintenance of client records and databases.
• Participating in client onboarding processes.
• Assisting with document management and electronic filing.
• Assisting with the incorporation of new entity setups for companies, trusts, and self-managed super funds, including maintaining corporate compliance records.
• Providing general administrative support to the team.
• Undertaking various ad hoc administrative tasks as required.
• Maintaining punctuality.
• Liaising with the ATO office and other Government agencies via phone and online portal.

About You To be successful in this role, you will possess:

• A friendly, bubbly, and professional presentation.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Proven experience in a public accounting practice or professional office would be ideal.
• Strong organisational and time management skills, with the ability to prioritise multiple tasks effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general IT competency.
• A professional and courteous manner with strong customer service skills.
• A positive attitude and willingness to assist the team.
• The ability to manage multiple tasks and work effectively in a team environment.
• Ability to work independently.

What We Offer:

• A new, modern office building.
• A social club.
• A supportive and friendly team environment.
• Ongoing training, mentoring, and support from our Directors and third-party training companies.
• The opportunity to develop your skills in other areas of our business, such as financial planning, mortgage broking, bookkeeping, and real estate.

Position Details:

• Location: Mont Albert
• Work Type: Part-time
• Salary: $65,000 – $75,000 per year
• Work Environment: Onsite

If this sounds like your ideal position, we would love to hear from you. Please apply by submitting your resume together with a brief cover letter.