Office Manager - Brunswick West

Office Manager - Brunswick West

Estia Health is a community committed to enriching lives and making a difference. We are seeking a passionate individual to join our team and contribute to something meaningful.

Every day, over 14,000 employees at Estia Health share a purpose to enrich and celebrate the lives of our residents. With 96 homes across Queensland, New South Wales, South Australia, and Victoria, you will contribute to positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

This is a full-time, onsite role, Monday to Friday, based at Estia Health Brunswick West. The residence is situated in a vibrant residential area, accessible by public transport, and offers ample onsite parking.

You will be integral to ensuring the smooth operation of our home, providing indispensable support to the Residential Aged Care Manager. Your daily responsibilities will typically include:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters.
• Assisting with staff recruitment and onboarding processes.
• Providing prompt and friendly customer service to both internal and external stakeholders.
• Proactively managing the enquiries pipeline to successfully convert enquiries into sales.
• Supporting billing, payroll, and stocktake activities.
• Providing guidance and mentoring to the Administration Officer.
• Maintaining all record management systems.
• Supporting the Residential Aged Care Manager in their daily tasks.

Requirements

You will be a people person and a problem-solver, demonstrating high attention to detail. You will also possess:

• A genuine desire to make a difference in people's lives.
• A qualification in Business Administration or a similar field (ideally).
• A proven ability to work to deadlines and thrive in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in Aged Care (ideally).
• Previous experience in rostering (ideally).

Benefits Available

• Discounted gym memberships at Goodlife and Fitness First.
• Retail savings with the Blue Light Card.
• Discounted car hire.
• Employee Assistance Program for you and your family.
• Free Wellbeing App to support your mental and physical health.
• Novated leasing for vehicles.
• Workplace banking support.
• ACN membership discounts for nurses.
• Discounted health insurance with nib health.
• Discounted JB HiFi.

Estia Health is committed to embracing diversity, equity, and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. If you require assistance to participate in our application process, please let us know.

Application Instructions

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Important Notes

• All shortlisted applicants will need to pass the required background checks.
• During the influenza season, all staff are required to provide evidence of a current influenza vaccination.
• If you are interested in this role, please ensure you apply online, as we do not accept emailed resumes.

Salary: Competitive salary with hybrid work arrangements. Work Type: Full-time. Location: Brunswick West.