Operations Assistant

Operations Assistant

Company: Sleep electric Location: Hume Salary: $34 – $35 per hour Work type: Casual Remote/on-site: Onsite

Sleep electric is seeking a dependable and organised Operations Assistant to contribute to our expanding Canberra branch. This position suits an individual who thrives on variety and finds satisfaction in ensuring smooth operations while delivering outstanding customer service.

Key Responsibilities:

• Manage incoming stock and maintain precise inventory records.
• Schedule and coordinate customer deliveries.
• Liaise with customers to confirm delivery schedules and provide status updates.
• Follow up on new inquiries and existing leads via telephone.
• Undertake general administrative duties and data entry.
• Maintain current customer records and CRM information.
• Support the scheduling and daily operations of the branch.
• Offer assistance to the Sales Manager as may be required.

About You:

• Possess strong organisational skills and the ability to manage multiple tasks.
• Demonstrate a friendly demeanour and confidence when communicating by phone.
• Exhibit good computer proficiency and a keen eye for detail.
• Possess strong communication and customer service capabilities.
• Able to work autonomously and collaboratively within a team.
• Previous experience in administration or customer service is preferred but not essential.

What We Offer:

• A casual employment arrangement, working 3 days per week.
• A supportive and friendly team setting.
• The chance to develop within a rapidly expanding enterprise.
• Access to ongoing training and development opportunities.
• A flexible and varied role where each day presents different tasks.