Operations Lead

Operations Lead

Allegis Group

Sydney NSW

Full-time, Onsite

Allegis Group, a global leader in talent solutions, is seeking an Operations Lead to oversee the Field Support function. This role involves leading a high-performing team and driving operational excellence throughout the consultant lifecycle. The position offers an opportunity to blend people leadership, operational strategy, and continuous improvement with significant business influence.

Key Responsibilities:

• Lead and develop a team of Business Support Associates.
• Drive operational excellence from order to cash for the contracting business.
• Ensure accurate and efficient delivery of contracting, payroll, and billing processes.
• Identify opportunities to enhance workflows, systems, and service delivery.
• Lead continuous improvement and digital transformation projects.
• Cultivate strong partnerships with Sales Leaders, Finance, HR, PMO, and Operations teams.
• Manage operational priorities while upholding exceptional service standards.
• Support change management initiatives and the integration of new working methods.

Requirements and Qualifications:

• Experience leading operational or business support teams.
• A robust background in operations, workforce operations, or shared services.
• Proven experience in process improvement and driving operational efficiency.
• Excellent stakeholder management and relationship-building capabilities.
• A collaborative leadership approach with a dedication to coaching and developing others.
• Strong organisational skills and the capacity to manage competing priorities.
• A continuous improvement mindset focused on delivering exceptional outcomes.

Why Join Allegis Group?

Allegis Group is committed to investing in its people, providing avenues for career growth and enabling meaningful impact.

Benefits:

• A collaborative team culture.
• Opportunities to lead transformational business initiatives.
• Career development within a global organisation.
• Flexible working arrangements.
• Competitive salary and benefits.
• A business dedicated to continuous improvement and innovation.

If this role presents your next challenge, we encourage you to apply.