Operations Support / Administration officer

Operations Support / Administration Officer

Shamick Transport is a Melbourne-based transport company specialising in oversized and over-mass transport, general freight, pilot services, and complex logistics solutions. We have established a strong reputation for delivering safe, reliable, and professional transport services across Australia. Our ongoing expansion is fuelled by our dedication to exceptional customer service, operational excellence, and investment in our personnel.

We are seeking a motivated and organised Operations Support / Administration Officer to join our team at our Laverton North office. This position is suited for an individual who thrives in a dynamic transport setting and excels at ensuring smooth operational flow. You will offer administrative assistance to the operations team, manage customer inquiries, coordinate documentation, and ensure the accurate oversight of daily transport activities. Working in close collaboration with our Operations Manager, Allocators, and Drivers, you will be instrumental in supporting the daily success of the business.

Key Responsibilities:

• Provide administrative support to the Operations team.
• Prepare transport documentation, including consignment notes and delivery paperwork.
• Liaise with drivers, customers, and suppliers concerning transport schedules.
• Handle incoming phone calls and respond to email inquiries.
• Enter and maintain accurate job information within company systems.
• Assist with permit applications and compliance documentation.
• Maintain filing systems.
• Support scheduling and fleet administration when required.
• Assist with invoicing, purchase orders, and general office administration.
• Perform other administrative duties as needed.

Requirements / Skills:

• Previous administration or operations support experience within transport and logistics.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Knowledge of Allotrac and Monday.com is advantageous.
• Professional presentation and a positive attitude.
• Ability to work independently and as part of a team.
• Willingness to learn and grow within the business.

Benefits:

• Immediate start available.
• Full-time, permanent position.
• Supportive and friendly team environment.
• Modern office located in Laverton North.
• Opportunity for development within a growing transport company.
• On-the-job training and professional development.
• Secure long-term career opportunity.

How to Apply:

If you are organised, reliable, and aspire to build a career in the transport and logistics industry, we encourage you to apply. Please submit your resume along with a brief cover letter detailing your administration and/or operations support experience to Cam••••@shamick.com.au. Alternatively, you may call Cameron on 04•• ••• 519 for a confidential discussion.

Location: Laverton North Work Type: Full-time Work Setting: Onsite