Operations Support Agent

Operations Support Agent

FedEx is seeking an Operations Support Agent for a full-time, onsite role in Tullamarine.

This position offers a varied scope, blending administrative duties with practical operational assistance. It calls for adaptability, strong organisational skills, and a proactive mindset.

Key responsibilities include:

• Handling and sorting freight in accordance with the highest safety standards, ensuring all shipments are processed efficiently and on schedule.
• Engaging with customers in the collection area.
• Safely managing and internally relocating all consignments within the depot.
• Accurately labelling and sorting consignments to their designated delivery zones.
• Collaborating effectively within a team to achieve swift turnaround times.
• Completing administrative and/or operational tasks pertinent to front-line operations, such as data entry, ramp activities, and dispatch activities.
• Undertaking other duties as assigned.

Requirements:

• A Forklift Licence is essential.
• Computer literacy is required.

Company Information:

FedEx, a global leader in express transportation, operates with a People-First philosophy. We are committed to fostering a diverse, equitable, and inclusive workforce, ensuring fair treatment and providing opportunities for growth to all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

FedEx delivers transportation and business solutions across more than 220 countries and territories, powered by an outstanding team dedicated to making every customer experience exceptional. Our operational decisions, policies, and activities are guided by the People-Service-Profit (P-S-P) philosophy. This principle emphasizes caring for our people, who in turn provide the impeccable service our customers expect, leading to the profitability that secures our future. Profits are reinvested into the business and our people. Our success is attributed to our team, and our P-S-P philosophy cultivates an environment that encourages innovation in delivering high-quality service, prioritizes employee well-being, and values individual contributions. Our unique culture, established in the early 1970s, is a cornerstone of our success and growth, differentiating us in the global marketplace.