Product Operations Educator

Product Operations Educator – lululemon Sydney NSW (Part-Time, Onsite)

lululemon is a performance apparel company focused on yoga, running, training, and other athletic pursuits. We are known for technical fabrics and functional design, creating products and experiences that support movement, growth, connection, and well-being. Our success is built on innovative products, store emphasis, people commitment, and community connections. We aim to create positive change for a healthier future, including an equitable, inclusive, and growth-focused environment for our team.

Benefits and Perks Beyond Compensation

At lululemon, we invest in the entire person – body, mind, and spirit. Our total rewards program is designed to help you achieve your goals and focus on what you love. This includes competitive base pay, a team-based bonus program, paid time off, generous employee discounts, fitness and yoga classes, a parenthood top-up program, and personal and professional development programs. Please note that the availability of these benefits and perks may depend on your location and employment type, and certain eligibility requirements may apply. lululemon reserves the right to alter these benefits and perks, in whole or in part, at any time without advance notice.

Job Summary

Product Operations Educators are responsible for organisation and efficiency, carrying out inventory processing and other product operations as directed and in line with company standards. They receive and process shipments, organise product within the store (both the retail floor and back of house) as directed, and complete other inventory-related tasks to maximise profitable product sell-through. They also support guests on the retail floor by providing service when required, or by connecting the guest with another team member.

Core Responsibilities

• Organise and clean the inventory workspace to maximise efficiency and maintain a safe store environment.
• Execute the inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
• Receive and process product deliveries according to company standards, including folding, sorting, and hanging product to optimise space and productivity.
• Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., for damages, consolidations).
• Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organisation and presentation.
• Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
• Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest’s experience.
• Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
• Use in-store technology to support store operations and provide positive guest experiences.

Job Requirements

Eligibility

• Must be legally authorised to work in the country where the store is located.
• Must have the ability to travel to the assigned store via reliable transportation methods.
• Must be 18 years of age or older.

Schedule/Availability

• The work schedule can vary based on store needs.
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights, or overnights, as well as weekends and holidays.
• The schedule may also include times when the store is closed to guests.

Job Assets (Desirable, Not Required)

• Education: High school diploma/equivalent, or above.
• Experience: Retail, distribution center, or warehouse operations related experience (for example, stocking or inventory processing experience).

What We Look For

• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Being Organized: Prioritises and completes assigned tasks efficiently and accurately.
• Drive: Is self-motivated and determined to meet or exceed goals.
• Safety Orientation: Is committed to complying with safety rules and guidelines.
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable.
• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks.

Work Context

Work involves moving through the store environment.

To apply, please submit your CV and cover letter.