Real Estate Receptionist & Administration

Real Estate Receptionist & Administration

Tallon Estate Agents is seeking a professional for a Real Estate Receptionist & Administration role to join their team in Hastings. This is a full-time, onsite position.

The role is fundamental to office operations, offering essential support to real estate agents and ensuring a positive experience for clients, vendors, and property seekers. As the primary point of contact, you will represent Tallon Estate Agents' professional image and deliver excellent customer service. This position is vital for maintaining office efficiency and supporting the broader objectives of the real estate business.

Key responsibilities include:

• Managing the reception desk with professionalism and warmth, greeting clients, vendors, and visitors with genuine hospitality.
• Answering and directing incoming telephone calls and emails efficiently, taking detailed messages and ensuring timely communication to relevant team members.
• Maintaining accurate, secure, and organised records of client inquiries, property details, and transaction documentation.
• Processing administrative tasks such as filing, data entry, correspondence, and general office paperwork.
• Providing administrative support to real estate agents, including preparing property marketing materials and documentation.
• Managing office supplies and equipment, placing orders as required for smooth operations.
• Handling routine inquiries from prospective buyers, sellers, rental providers, and renters, providing information about available properties and services.
• Liaising with external parties such as solicitors, conveyancers, and third-party service providers as needed.
• Contributing to a positive and collaborative team environment, supporting colleagues as required.
• Maintaining the presentation of the office.

What we're looking for:

• Proven experience working as a receptionist or in a similar front-facing administrative role. Experience ideally within the real estate or professional services industry is preferential but not essential.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities with exceptional attention to detail and the capacity to manage multiple tasks simultaneously.
• Proficiency with Microsoft Office and Google applications, email systems, and office management software. Experience with real estate specific systems is advantageous but not necessary.
• A welcoming and professional demeanour with a genuine commitment to delivering outstanding customer service.
• Reliability, punctuality, and a positive attitude towards supporting team goals.
• Ability to work independently and make sound decisions while escalating matters appropriately when required.
• Familiarity with real estate terminology and processes is preferred but not essential for candidates with strong transferable skills.
• Willingness to occasionally, but very rarely, assist with on-site property duties is desirable.

What we offer:

Joining Tallon Estate Agents offers the opportunity to be part of a respected real estate business with strong community connections. Established in Hastings since 1985, the company fosters a supportive work environment where contributions are valued. A competitive remuneration package, appropriate to experience and qualifications, is offered. The team benefits from a collaborative culture, clear career progression pathways, and the opportunity to develop skills within the dynamic real estate sector.

Salary: $27 – $30 per hour, based on experience.

Work Hours:

• Monday: 9am to 5pm
• Tuesday: 9am to 5pm
• Wednesday: RDO (Rostered Day Off)
• Thursday: 9am to 5pm
• Friday: 9am to 5pm
• Saturday: 9am to 3pm
• Sunday: RDO (Rostered Day Off)

About us:

Tallon Estate Agents is a trusted name in the Hastings real estate market, dedicated to delivering exceptional service to buyers, sellers, and renters across the region. The company has built a reputation on professionalism, integrity, and market knowledge, supporting clients through every step of their property journey. The team is passionate about the local community and committed to achieving outstanding results. They value teamwork, continuous improvement, and providing an environment where talented professionals can grow their careers while delivering excellence to clients.

Apply now:

If you are a detail-oriented, customer-focused professional ready to make an impact as part of the team, please submit your CV and a brief cover letter outlining your relevant experience and what attracted you to this role at Tallon Estate Agents.