Reception / Administration Officer

Reception / Administration Officer

McNab Group

Toowoomba

Full-time, Onsite

Salary: Competitive salary based on market

McNab is seeking a capable and proactive Reception / Administration Officer for its Toowoomba office on a full-time, onsite basis. This role will collaborate closely with the local Executive Assistant in Toowoomba, with support from the Brisbane-based Office Manager. It is suited for an individual who enjoys managing daily office operations, fostering strong local relationships, and ensuring a smooth, professional, and careful workflow.

The position offers ownership of local front-of-house and administration support, providing variety, autonomy, and the chance to become an integral part of a growing, family-oriented construction business.

Key Responsibilities:

• Oversee daily front-of-house and office administration functions, including:
• Serving as the primary point of contact for visitors and callers, providing a warm and professional welcome.
• Acting as a key contact for reception and administration support, managing calls and enquiries in conjunction with the South Brisbane receptionist.
• Coordinating meeting room bookings, catering requests, and shared office calendars.
• Collecting, scanning, and distributing incoming and outgoing mail.
• Assisting with general administration tasks such as invoice coding and ordering stationery and office supplies.
• Managing the office car park rotation schedule for equitable distribution among Toowoomba staff.
• Maintaining a tidy, professional, and well-presented office environment, including reception areas, kitchens, and meeting rooms.
• Managing building body corporate responsibilities and cultivating strong relationships with other tenants.
• Coordinating internal events and office activities, such as the office Christmas party and staff birthdays.

About You:

Success in this role will be driven by a passion for variety and a customer service mindset. The successful candidate will possess:

• Experience in office administration or similar roles, ideally within a family-owned or small-to-medium private business.
• Comfort in undertaking diverse tasks and taking ownership of daily responsibilities.
• Demonstrated autonomy in fulfilling role requirements.
• An enjoyment of being relied upon and trusted.
• Organisational skills, proactivity, and a solutions-focused approach, while maintaining a calm and composed demeanour.
• The ability to build relationships easily and take pride in presentation and work quality.
• A current Queensland Driver Licence (required for mail collection).

About McNab:

McNab Group is a leading Australian Construction, Development, and Property group with an annual turnover exceeding $1 billion. Despite its growth, McNab retains a strong focus on genuine care for its staff, customers, and stakeholders. The company's success is measured by customer satisfaction and pride in the McNab brand. McNab's promise is to "We genuinely care. We make it easy. We deliver certainty," which underpins all operations, from recruitment to promotion.

McNab leverages its extensive group resources to provide certainty for clients in a dynamic industry. The company's integrated approach, encompassing property development, building product manufacturing, and aligned businesses, offers career paths beyond traditional construction roles.

McNab Benefits:

• Additional leave benefits, including birthday leave and buy-back leave options.
• A competitive parental leave program with flexible options and no employment lead time required.
• Annual allowances for items such as a health and fitness passport and uniforms.
• An employee referral program with bonuses.
• Access to the Employee Assistance Program and McNab Wellbeing Program, covering financial, fitness, and mental health support.
• Internal development opportunities through tailored training programs.
• Social club events, general awards, and celebrations.

This is a significant opportunity to assume a trusted local role within McNab's Toowoomba office. The position supports the efficient day-to-day operation of the workplace and involves close collaboration with a dedicated local team. McNab invites applications from calm, capable, and discreet professionals who take pride in organisation and operational excellence. To apply, please submit your application or contact the recruitment team for a confidential discussion.