Receptionist/Administration Assistant

Receptionist/Administration Assistant

TTW (NSW) Pty Ltd is an Australian-owned engineering consultancy with over 65 years of experience delivering significant projects across Australia and internationally. We are driven by technical excellence, innovative thinking, and a commitment to sustainability and design. Our people are our most valuable asset as we address complex challenges across various industries. We focus on growth and providing clients with a high-quality experience.

The Role:

Join our team in North Sydney as a full-time, onsite Receptionist/Administration Assistant. In this varied position, you will be instrumental in ensuring smooth daily office operations. Your responsibilities will include providing exceptional front-of-house service, coordinating facilities and supplies, and assisting with administrative and finance tasks. We are looking for an organised and proactive individual who thrives on supporting others and contributing to a positive workplace environment.

Key Responsibilities:

• Answer and screen incoming phone calls, taking messages and redirecting calls as needed.
• Welcome clients and visitors to the office.
• Assist with client and visitor sign-in procedures.
• Maintain the tidiness of the reception area, boardrooms, meeting rooms, and Zoom rooms.
• Open, sort, log, and distribute incoming mail.
• Book courier services.
• Arrange catering for Directors and internal meetings.
• Manage the usage of site vehicles.
• Liaise with office vendors (e.g., handyman, electricians) to address maintenance and repair issues.
• Assist HR by providing labelled Personal Protective Equipment (PPE) items for new starters (e.g., hard hat labels).
• Reconcile Cab Charge receipts and the Uber account on a monthly basis.
• Assist the Workplace & Events Manager with monthly credit card receipts.
• Maintain and order office stationery supplies.
• Order office kitchen supplies.
• Check all office printers and ensure paper supplies are replenished.
• Maintain neat and orderly office cupboards for stationery and kitchen supplies.
• Undertake other office support duties as required.

What We Are Looking For:

• A minimum of 2 years’ experience in a similar role.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Strong organisational skills and the capacity to multitask.
• Excellent attention to detail.
• A proactive approach to tasks.
• Excellent time management skills and the ability to prioritise work.
• Problem-solving and analytical abilities.
• Excellent verbal and written communication skills.

Desired Attributes:

• Dependable and self-motivated.
• Customer-focused.
• Ability to use initiative.
• Good interpersonal skills, with the ability to handle phone calls and staff queries in an effective, kind, and respectful manner.

Benefits:

TTW offers opportunities for career growth, flexible working arrangements, work-life balance, health and wellbeing programs, and extensive training opportunities.

TTW is dedicated to cultivating an inclusive work environment that supports flexibility and embraces diversity. We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people.

Application Instructions:

Please submit your application. Recruitment agencies are thanked for their consideration; we aim to fill positions through direct applications where possible, but will contact agencies if assistance is required.