Receptionist

Receptionist Baker Love Lawyers Wallsend full-time, onsite

Baker Love Lawyers is a long-established Newcastle based law firm. We are known for delivering excellent results and an outstanding client experience. Our approach involves working collaboratively with clients, providing practical, efficient, and high-quality legal advice. This is supported by a team of experienced and approachable professionals. We are committed to fostering long-term careers and genuinely investing in our people. At Baker Love Lawyers, you will be supported to grow, develop your skills, and thrive as part of a respected and supportive team.

About the role As our Receptionist, you will be the friendly face and welcoming voice of our firm. You will play a key role in creating a positive and professional first impression, while ensuring the smooth day-to-day running of our front office. This is a dynamic role where no two days are the same. You will keep our front reception running smoothly, provide exceptional customer service, and support a range of administrative tasks.

Your day-to-day responsibilities will include, but are not limited to:

• Answer and manage incoming phone calls, including handling initial enquiries for new matters, directing calls, and taking accurate messages.
• Greet and assist clients, visitors, and other stakeholders in a professional and welcoming manner.
• Maintain and update the new enquiries register.
• Assist with maintaining the firm's calendar system and meeting room schedule.
• Prepare, collect, and distribute incoming and outgoing mail.
• Receive and process payments made in person or over the phone.
• Perform general office administration duties and assist with maintaining a tidy, organised office environment.

What we're looking for

• Previous reception experience is a must.
• Strong attention to detail and accuracy.
• Proficiency in using Microsoft Office (Word, Excel, and Outlook).
• Excellent communication and interpersonal skills.
• A positive, proactive, and client-focused oriented approach.
• Highly organised, reliable, and team-oriented.
• Experience with LEAP is highly regarded.

Why join Baker Love Lawyers? We offer a supportive and collaborative work environment that values our people. You’ll enjoy a competitive salary with opportunities for professional and skill development designed to support your long-term success.

If you’re an experienced Receptionist looking to join a professional, friendly, and supportive firm, we’d love to hear from you.

Please submit your CV and cover letter.