Receptionist & Content Creator/Marketing - Investigations Industry

Receptionist & Content Creator/Marketing - Investigations Industry

Cybercrime Intelligence and Research Centre Australia Byron Bay

Salary: $34 per hour Work type: casual Location: Byron Bay Work type: hybrid

Join one of Australia’s leading cyber investigations and intelligence firms, situated in Byron Bay. We are seeking a friendly, organised, and tech-confident individual for a multifaceted role within our expanding team. This position integrates reception duties, administration, customer service, and marketing support, offering a dynamic daily experience and playing a key part in our business operations.

Key Responsibilities:

• Handling incoming phone calls, emails, and website chat inquiries.
• Managing daily administration and office coordination.
• Providing support to the management and sales teams.
• Publishing and responding to social media content.
• Assisting with marketing activities, including the creation of simple graphics, social media posts, and short videos as needed.

About You:

We are looking for an individual who is:

• Friendly, professional, and enjoys interacting with people.
• Organised, reliable, and punctual.
• Proficient in using Microsoft Office and web-based software.
• Tech-savvy and comfortable learning new systems.
• A positive team player with excellent written and verbal communication skills.

No prior experience in the investigations industry is necessary, as full training will be provided.

Marketing Skills (Desirable):

While not essential, we are interested in applicants with experience or an interest in:

• Using Canva or similar design software for graphic creation.
• Creating social media content.
• Basic video editing for social media.
• Utilising AI tools such as ChatGPT for content creation.

For those who enjoy marketing and content creation, opportunities for greater involvement in these areas will arise as the role evolves. Even experience gained from managing personal social media accounts is valued, as these skills can form a strong foundation for the position.

Role Details:

• Hours: Monday to Friday, 9:00 am to 5:00 pm.
• Location: Based in our Byron Bay office.
• Employment Type: Initially offered on a casual basis, with the potential for full-time hours and a transition to permanent employment.

What We Offer:

• A varied role with diverse daily tasks.
• A relaxed, supportive, and collaborative team culture.
• Comprehensive training and ongoing professional development.
• Opportunities to enhance skills in administration, customer service, and marketing.
• A long-term career path within a dynamic and growing industry.

If you are energetic, organised, tech-savvy, and genuinely enjoy assisting people, we encourage you to apply.