Receptionist / General Administration

Receptionist / General Administration

Jellis Craig Monash is seeking a friendly, professional, and highly organised individual to join our team as a Receptionist / General Administration member. You will be the welcoming face of our Mount Waverley office.

This is an engaging opportunity for someone who thrives in a fast-paced setting, takes pride in delivering exceptional customer service, and enjoys supporting a high-performing team. Whether you are an experienced receptionist or are looking to establish a long-term career in administration and real estate, we encourage you to apply.

About Us Jellis Craig Monash stands as one of Melbourne's leading real estate offices, serving Mount Waverley, Glen Waverley, and the surrounding Monash region. Our foundation is built upon exceptional customer service, innovation, teamwork, and professionalism, bolstered by an experienced leadership team and a collaborative workplace culture.

The Role As the initial point of contact for our clients, you will play a crucial role in fostering a welcoming and professional environment while providing essential administrative support across the business.

Your responsibilities will encompass:

• Greeting clients and visitors with warmth and professionalism.
• Managing incoming telephone calls and directing them appropriately.
• Overseeing reception duties and maintaining the presentation of the office.
• Providing general administrative support to the Sales and Property Management departments.
• Preparing marketing and listing documentation.
• Processing incoming and outgoing mail and deliveries.
• Managing office supplies and stationery.
• Assisting with database management and data entry.
• Coordinating meeting room bookings and appointments.
• Supporting company events and team initiatives.
• Assisting with ad hoc administration projects as needed.

About You You are an individual who enjoys assisting others, excels in a busy environment, and possesses exceptional attention to detail.

Ideally, you will have:

• Previous experience in reception, administration, or customer service.
• Outstanding communication and interpersonal skills.
• A positive, friendly, and professional demeanour.
• Strong organisational and time management capabilities.
• Excellent attention to detail.
• The ability to multitask and prioritise effectively.
• Confidence using Microsoft Office and learning new systems.
• A proactive, can-do approach.
• A genuine desire to be part of a supportive team.

Previous real estate experience is advantageous but not essential. Full training will be provided to the suitable candidate.

Why Join Jellis Craig Monash?

• Work with one of Melbourne's premium real estate brands.
• A modern Mount Waverley office.
• A friendly, supportive, and collaborative team culture.
• Ongoing training and career development opportunities.
• The chance for long-term career progression within the business.
• Staff recognition and team events.
• Become part of a business that prioritises professionalism, integrity, and exceptional customer service.

If you are passionate about delivering outstanding customer service and wish to build your career with a respected and growing real estate business, we welcome your application.

Application Instructions: Submit your resume and a brief cover letter detailing why you would be a strong fit for Jellis Craig Monash.

Key Facts:

• Location: Mount Waverley
• Work Type: Full-time
• Remote/On-site: On-site