Receptionist

Receptionist

Regional Housing

Townsville

$36.22 per hour, full-time, onsite

This role offers administrative support to the Quality and Compliance Manager, contributing to the delivery of services for Regional Housing in accordance with its policies.

The Receptionist serves as a primary point of contact for all incoming telephone inquiries. Beyond managing telephone lines, this position is integral to supporting the Quality and Compliance Team. Responsibilities include formatting and updating documents and letters, conducting internal compliance assessments, and accurately recording meeting minutes as directed. General administrative support and excellent internal customer support are also provided to the Quality and Compliance Team and the wider organisation as needed.

Requirements:

• Demonstrated relevant experience, training, and/or education in administration.
• Experience in reception, data entry, and general administrative tasks.
• Good time management and organisational skills.
• Good interpersonal skills and a commitment to customer service.
• Good written and oral communication skills, alongside interpersonal skills, and the ability to build relationships with a diverse range of people.
• High-level computing skills across Microsoft Office, with the ability to quickly learn new systems.
• A mature and calm approach to managing customers who may be experiencing crisis or distress.

Application Instructions:

Please submit your application as directed.