Regional Support Officer

Regional Support Officer Country Fire Authority (CFA) Dandenong Full-time Hybrid Salary: $60,524 pa plus 12% superannuation

The Country Fire Authority (CFA) is an emergency service dedicated to protecting lives and property across Victoria, operating around the clock with the community at its core. Our organisation comprises employees working alongside over 51,000 volunteers. We recognise that diverse skills, experiences, and viewpoints strengthen our operations and the services Victorians depend on. CFA strives to be a workplace where individuals feel supported to undertake meaningful work, pursue professional development, and contribute to outcomes that benefit the people and places we serve. Further information about CFA is available on our About Us page.

About the Role The Regional Support Officer is integral to the effective functioning of the South East Region. Reporting to the Regional Business Manager, this role provides comprehensive administrative and business support services essential for the efficient operation of regional programs, projects, governance activities, and daily operations. In close collaboration with regional staff and district teams, this position contributes to the delivery of high-quality support services throughout the Region.

Key Responsibilities

• Administration & Customer Service
• Procurement & Financial Administration
• Records & Information Management
• Meetings & Events Administration
• Business Support Services
• Project & Continuous Improvement Support

About You We are seeking an organised, customer-focused professional possessing strong administrative skills and a proactive approach to assisting others. You will have excellent computer literacy, including proficiency in Microsoft Office applications and database management systems. Exposure to finance systems will be highly regarded. You will thrive in a dynamic team environment, building positive relationships and contributing to the successful achievement of regional initiatives and business outcomes.

Why choose CFA

• Meaningful Purpose: Your work directly contributes to making a significant difference.
• Work-Life Balance: Benefits include paid parental leave and generous leave provisions.
• Flexibility: Hybrid work options are available, alongside flexible work arrangements.
• Discounts: Access Emergency Memberlink discounts on various services.
• Wellbeing Focus: Participate in Health Ready programs and receive flu vaccinations.
• Member Assistance Program: Utilise support across 8 service pathways.

Your Application To apply, please click the ‘Apply' button to access our online application portal. You will be required to enter your personal and contact details and respond to employment-related questions. When submitting your application for a position with CFA, please include a cover letter (not exceeding 2 pages) and a resume that clearly outline your qualifications, experience, and the key attributes and skills relevant to this role.

Pre-employment Checks Employment offers are contingent upon the successful completion of a Nationally Coordinated Criminal History Check, a Working Rights Check, and the possession of a valid Working with Children Check. You will also need to provide at least two professional references.

Applications close: 11:59pm 15 July 2026 Interviews for shortlisted candidates will take place week commencing: 27 July 2026

What to expect from our recruitment process CFA is committed to fostering and maintaining a diverse, inclusive, and safe environment for volunteers and employees. Our objective is to ensure our volunteer and paid workforce accurately reflects the community we serve. First Nations people, women, individuals of all ages, people with disabilities, and those from culturally and linguistically diverse backgrounds are encouraged to apply.

Should you require an alternative format for application materials or need reasonable adjustments to interview arrangements at any stage of the recruitment and selection process, please contact the person listed on the advertisement or email recruitment@cfa.vic.gov.au.

The Country Fire Authority (CFA) respects your privacy. Information provided during the application process will be used for recruitment, selection, evaluation, and appointment purposes, and for reporting anonymised key metrics (e.g., diversity). The collection and handling of this information will comply with privacy laws, including the Privacy and Data Protection Act 2014. Our Privacy Statement is available for viewing. For access to or correction of the information we have collected, please contact recruitment@cfa.vic.gov.au.