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Retail Assistant

Reece

Retail Assistant at Reece in Coburg.

Classification

Retail Assistants (Retail & Consumer Products)

Key Skills

Customer service

Job Description

Retail Assistant

Company: Reece Location: Coburg Work Type: Part-time Work Setting: Onsite

Reece is Australia's premier supplier of plumbing and bathroom products, employing over 9,000 individuals across 800 branches internationally. For more than a century, Reece has been a steadfast supporter of the trade, providing high-quality products and expert guidance, and celebrating the essential work undertaken by plumbers daily.

About the Role

Joining the Trade Counter team in Coburg, you will assist plumbers and other tradespeople in acquiring the necessary products for building and renovation projects. You will also contribute to other operational tasks that ensure the smooth functioning of the branch. This is a part-time position, typically requiring 3-4 days of work per week.

Your Responsibilities

A typical day involves:

  • Delivering customer service and product information.
  • Generating quotes, both face-to-face and via telephone.
  • Executing pick-packing duties and managing stock control.
  • Maintaining branch tidiness and safety standards.
  • Conducting customer deliveries utilising a company vehicle.

What We're Looking For

We are interested in candidates who possess:

  • Prior experience in retail sales or customer service, with an aptitude for assisting customers in person and over the phone.
  • The ability to pick orders, manage shop floor displays, and ensure the accuracy of provided information.
  • Computer proficiency and a willingness to learn new systems.
  • A clean, valid driver’s licence and flexibility to work various shifts, including weekends.

Our Offerings

  • Performance-based bonuses.
  • Paid annual leave.
  • Continuous learning and development programs designed to support your career progression.
  • Significant discounts for personal bathroom or kitchen renovations.
  • Reece Boost, providing cashback and discounts on groceries, fuel, insurance, and travel.
  • Paid parental leave.

Reece Group

Our organisation's journey commenced over 100 years ago, yet our dedication to supplying the plumbing industry with quality products and expert service remains unchanged. We support residential, commercial, and infrastructure building trades throughout Australia, New Zealand, and the United States. Our achievements are intrinsically linked to the success of our customers, who provide essential services daily. Reece is a workplace where individuals can make a tangible impact, which is the cornerstone of our success: ensuring we have the right people, with the right attitude, in the right roles. Consequently, we value diversity and fairness, and are committed to providing equal opportunities irrespective of gender identity, ethnicity, disability, sexual orientation, or life stage.

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