Retail Assistant

Retail Assistant

Company: Reece Location: Heatherbrae Work Type: Full-time Work Arrangement: Onsite

Reece is Australia's foremost supplier of plumbing and bathroom products, employing over 9,000 individuals across 800 branches worldwide. For more than a century, we have been dedicated to supporting the trade with superior products and expert guidance, recognising the essential work undertaken by plumbers daily.

About the Role

As a member of the Trade Counter team in Heatherbrae, you will be instrumental in assisting plumbers and other tradespeople in sourcing necessary products for building and renovation projects. This role also encompasses various tasks crucial for the smooth operation of the branch.

Day-to-Day Responsibilities

A typical day will involve:

• Providing customer service and product information.
• Generating quotes, both in person and via telephone.
• Engaging in pick packing and stock control activities.
• Maintaining branch tidiness and safety.
• Conducting occasional customer deliveries using a company vehicle.

Candidate Profile

We are interested in candidates who possess:

• Prior experience in retail sales or customer service, with an enjoyment for assisting customers in person and over the phone.
• The ability to pick orders, maintain shop floor displays, and ensure the accuracy of provided information.
• Computer proficiency and a willingness to learn new systems.
• A clean, valid driver’s licence and flexibility to work varied shifts, including weekends.
• An ambition for career development, whether locally, within the Reece network, or at head office.

Perks and Benefits

• Performance-based bonuses.
• Paid annual leave.
• Continuous learning and development programs designed to support career aspirations.
• Generous discounts for personal bathroom or kitchen renovations.
• Reece Boost, offering cashback and discounts on groceries, fuel, insurance, and travel.
• Paid parental leave.

Application Process

Following your application submission, you will receive an invitation for a brief chat interview. This informal, flexible alternative to a traditional interview involves answering five questions and should take approximately 15-20 minutes. It is recommended to complete this within 24 hours. You can proceed at your own pace and pause to return later. Upon completion, you will receive a personality profile highlighting your strengths.

Please check your junk or spam folders for the interview invitation if it is not in your inbox.

Reece Group is committed to fairness and provides support throughout the process. If you require any accommodations, please contact us at rec••••••••@reece.com.au, and our team will assist you.

About Reece Group

Our origins date back over 100 years, yet our commitment to delivering quality products and expert service to the plumbing industry remains unwavering. We support residential, commercial, and infrastructure building trades across Australia, New Zealand, and the United States. Our success is intrinsically linked to the success of our customers, who provide essential services daily. Reece is a workplace where individuals make a tangible difference, which is the foundation of our success – having the right people, with the right attitude, in the right roles. We value diversity and fairness, and are dedicated to providing equal opportunity irrespective of gender identity, ethnicity, disability, sexual orientation, or life stage.