Retail Sales Assistant

Retail Sales Assistant

Dyson Appliances (Aust.) Pty Ltd is a global technology enterprise focused on solving problems others overlook through inventive, convention-defying products that perform exceptionally. Our rapid growth fuels significant ambition for expansion across more categories, locations, and team members.

About the Role

As a Retail Sales Assistant, you will be instrumental in delivering outstanding retail experiences that captivate shoppers by presenting and demonstrating our machines. This onsite, part-time position is based in Launceston, within one of our retail partner stores. Reporting to the Area Manager, your responsibilities encompass both sales and customer experience. At Dyson, we believe our products are bought through understanding and genuine engagement, not just sold. This means deeply understanding customer needs, providing 5-star service, and ensuring every purchase enhances the customer's life. You are required to work every Saturday and Sunday.

Your role will involve achieving a sales conversion target by showcasing the Dyson product range across all categories, generating interest and excitement. You will identify shopper needs and match them with the appropriate products, guiding them from shopper to Dyson owner.

Main Responsibilities:

• Deliver hands-on demonstrations to customers, highlighting the unique benefits of Dyson products across Floor Care, Environmental Control, Personal Care, and Professional categories.
• Take personal responsibility for achieving individual Key Performance Indicators (KPIs), including daily, weekly, and monthly sales, while delivering a high standard of customer service.
• Maintain a high standard of visual merchandising in your designated area, actively seeking opportunities to enhance Dyson's in-store presence.
• Build strong relationships with store management and staff.

About You

You will possess an understanding of retail principles such as visual merchandising and sales targets, coupled with a keen interest in technology and the ability to articulate how our machines function differently. A high standard of personal presentation and excellent customer service are paramount.

The successful candidate will have:

• Availability for permanent weekend work.
• Customer service and/or sales experience.
• Experience within a premium retail environment is advantageous.
• A confident approach and a friendly, engaging manner.
• Strong interpersonal skills with an ability to communicate complex information simply.
• Ability to work independently.
• Time management skills with the ability to multi-task.
• Determination, passion, and drive for results.
• A hard-working, ambitious approach to all undertakings, providing in-depth, bespoke consultations to address every customer's questions.

What We Offer

In addition to a competitive hourly rate, you will receive:

• Ongoing learning and development opportunities.
• Above market parental leave scheme.
• Competitive incentive program.