Retail Salesperson

Retail Salesperson - ARB Corporation

Location: Auburn Work Type: Full-time, Onsite

ARB Corporation is seeking a Retail Salesperson to join our team in Auburn. This full-time, onsite role offers a competitive base rate, plus super and leave loading.

As a key point of contact for customers, you will be responsible for driving sales by recommending premium 4x4 accessories that align with customer requirements. Reporting to the Branch Manager, your duties will include converting inquiries into confirmed orders, delivering excellent service, and ensuring the smooth progression of jobs from booking to completion.

Key Responsibilities:

• Customer Satisfaction: Process customer orders accurately, encompassing order entry, delivery tracking, and invoicing.
• Administrative Support: Undertake data entry, manage bookings, oversee inventory, and verify workshop output prior to customer delivery.
• Expert Advice: Respond to sales inquiries received over the counter, via telephone, and through email from a varied customer base, including automotive dealers and trade clients.
• Event Participation: Engage in significant events such as 4x4 Shows and Open Days, which serve to highlight our brand and product offerings.

What We Offer:

• Competitive Remuneration: A generous hourly rate that reflects your skills and experience.
• Employee Discounts: Substantial discounts on products available in our retail store.
• Career Development: Opportunities to deepen your understanding of the aftermarket accessory market.
• Industry Leadership: Become part of an industry pioneer where your contributions are valued.
• Ongoing Training: Access to training on the latest products and innovations to expand your expertise.

Who You Are:

• Customer Service Focused: Possess a strong passion for service, customer follow-up, relationship building, and a drive to make every customer interaction exceptional.
• 4x4 Enthusiast: Demonstrate genuine passion for off-road vehicles and adventure, supported by solid automotive knowledge.
• Technically Proficient Administrator: Comfortable utilising systems for customer database maintenance, booking management, and process streamlining.
• Collaborative Team Member: Thrive in a team environment and are keen to contribute to a cohesive unit.

About ARB Corporation:

ARB is more than a brand; it represents a lifestyle. Our dedication to off-road adventures fuels our innovation and product development, enhancing the customer experience. As an ASX top 100 company employing over 2200 individuals globally, we are committed to excellence. Operating in 100 countries, our reputation is built on high-quality products and employees who value quality, reliability, and practicality.

Are you ready to advance your career with ARB? Apply now to embark on this exciting journey.