Retail Store Manager - New Store Opening Brendale

Retail Store Manager - New Store Opening Brendale

Flex Fitness Equipment

Flex Fitness Equipment is a growing premium fitness equipment retailer in Australia and New Zealand. With thirteen years of operation, we have established six stores across Western Australia, South Australia, Queensland, and New Zealand, a team of fifty employees, and a commercial division serving gyms, studios, and athletes nationwide. Our service model encompasses space design, equipment selection, and professional delivery and installation.

We are launching our second Queensland store in Brendale, northside Brisbane, and are seeking a leader for this new venture.

About the Role

This position involves the launch of the Brendale showroom. Responsibilities include recruiting and training the store team, and establishing the standard for Flex Fitness Equipment's presence in northside Brisbane. You will receive support from QLD area leadership and our Wangara head office, while also having the autonomy to manage the store.

You will report to the Area Manager East and collaborate with the Slacks Creek (southside Brisbane) team. Opportunities for advancement exist as we expand our store network along the east coast.

Key Responsibilities

• Team Management: Recruit, train, and lead a small, high-performing team. Establish a confident, knowledgeable, and approachable store culture. Develop sales staff into commercial-grade operators.
• Customer Experience: Deliver an in-store experience that results in positive reviews and repeat business. Provide expert advice to home, commercial, and studio customers across our product range. Manage showroom operations, customer inquiries, and quotations.
• Operational Oversight: Manage stock accuracy, deliveries, banking and reconciliations, showroom presentation, and local reporting. Utilise company systems including Cin7, Shopify, and Detrack, and adhere to established processes.
• Business Growth: Achieve and surpass sales targets. Cultivate local relationships with personal trainers, allied health professionals, gyms, and commercial fit-out clients. Identify successful market strategies and provide feedback to the wider business.

Candidate Profile

• Minimum of 3 years in retail leadership, such as a Store Manager role, as a 2IC ready for promotion, or comparable specialty retail experience.
• Demonstrated sales drive with a history of consistently exceeding targets.
• Confidence in leading a small team and holding individuals accountable.
• Availability across a five-day roster, including one weekend day per week.
• Full Australian working rights.
• Current driver's licence and reliable transport.

Preferred Qualifications

• Familiarity with Cin7, Shopify, Excel, Gmail, and Meta/Google ad platforms.
• Comfort working with AI tools such as Claude, Claude Code, and ChatGPT, as these are extensively used within the business.
• Experience in the fitness, sports, automotive, or premium specialty retail sectors.
• Understanding of bulk/heavy goods logistics.
• Prior experience opening a new store.

What's Offered

• Base salary of $80,000 – $85,000 per year, plus superannuation and uncapped commission.
• An annual allowance of $500 for Flex equipment for personal use.
• Genuine career advancement opportunities as the company expands its store network.
• Direct access to the founder and leadership team for idea submission.
• Brendale location benefits include free parking, proximity to the M1, and no CBD commute.
• Modern technological tools, including AI, systems, and equipment to support job functions.
• Monthly team events, a phone allowance, a laptop, and full-time employment benefits.

Work Schedule

• Five-day week, with one weekend day worked.
• Store operating hours:
• Monday to Friday: 9:00 AM - 5:00 PM
• Saturday: 9:00 AM - 4:00 PM
• Sunday: 10:00 AM - 4:00 PM

Application Process

Please submit your CV and a brief cover letter explaining your interest in this role and your timing. All applications will be reviewed.