Retail Store Manager

Retail Store Manager - Smiggle Chatswood

Smiggle, a vibrant retailer known for its fun and unique products, is seeking an enthusiastic Store Manager for its Chatswood Chase location. This full-time, onsite role involves leading a team to create a colourful and energetic store atmosphere that appeals to children and adults alike. The position requires a passion for fun products and inspiring teams to drive sales, coach staff, and share the Smiggle brand experience.

Hours: 38 hours per week. Availability is required over alternating weekends, during late-night trading hours, and on public holidays.

Location: Chatswood

Salary: Competitive hourly rate, with additional night and weekend penalty rates.

What Smiggle Offers:

• Competitive hourly remuneration, supplemented by penalty rates for evening, weekend, and public holiday shifts.
• Performance-based monthly and seasonal bonuses.
• A 50% discount on Smiggle products.
• Flexible scheduling options, including alternating weekends, to support work-life balance.
• A structured 3-month training program featuring support from a Buddy Manager.
• Access to an Employee Assistance Program for wellbeing and mental health support.
• Comprehensive training, including leadership and recruitment workshops.
• Opportunities to attend new season and brand conferences.

A Day in the Life Will Involve:

• Leading the team to achieve sales targets and Key Performance Indicators (KPIs) while maintaining a fun, colourful, and customer-focused store environment.
• Training, developing, and motivating team members to perform at their best.
• Ensuring the store's visual presentation is maintained according to directives and executing exciting promotions.
• Managing stock effectively, including inventory control and loss minimisation, to maximise sales.
• Cultivating a safe, welcoming, and positive environment for both customers and staff.
• Creating rosters to ensure smooth store operations and team support during busy periods.

What You Will Bring:

• Experience in leading and coaching a team, coupled with a positive, can-do attitude.
• Previous experience in a retail leadership capacity.
• A passion for delivering an outstanding customer experience.
• A demonstrated ability to achieve sales and KPIs, alongside managing stock and wage budgets.
• Visual merchandising experience is considered a significant advantage.

About Smiggle:

Founded in 2003, Smiggle is a global brand offering colourful, fun, and distinctive products for school, gifts, and leisure. Its range includes items such as backpacks, drink bottles, keyrings, and stationery, all designed to brighten everyday life. Smiggle operates internationally, with stores in various countries including the UK, Ireland, Singapore, Malaysia, and New Zealand. The company seeks creative and enthusiastic individuals to join its expanding team and help spread joy.

How to Apply:

This role presents an exciting and challenging opportunity for a motivated individual to advance their career with Smiggle. To apply, please click the 'Apply for this job' button.

Smiggle is committed to providing a safe working and shopping environment for its team members and customers. All interactions, including job interviews, require respectful conduct. Verbal aggression, sexual harassment, and physical abuse will not be tolerated.