Roster Support Officer

Roster Support Officer Department of Health - Queensland Cleveland Full-time, Onsite

This position offers an opportunity to advance your career in workforce and rostering within a collaborative, values-driven team. Your expertise in rostering will directly contribute to enhanced outcomes for residents, staff, and the broader community.

Your New Role: You will be instrumental in the delivery of fair, accurate, and compliant rosters, supporting safe, high-quality care at Redlands Residential Care.

As the Roster Support Officer, your responsibilities will include:

• Providing comprehensive end-to-end rostering support, ensuring adherence to awards, EBAs, and Queensland Health rostering policies.
• Coordinating recruitment and onboarding processes for the casual nursing pool, encompassing advertising, scheduling, and pre-employment checks.
• Managing daily staffing requirements, such as processing sick leave notifications and allocating clinical staff to ensure service continuity.
• Assisting with establishment management tasks, including leave verification, employee movement requests, recurring allowances, and technical system support.

This is a Permanent Full-Time role at Redlands Residential Care.

About You: You are organised, proactive, and excel in a dynamic environment where accuracy and effective communication are paramount.

We are seeking an individual who possesses:

• Knowledge of, or the capacity to rapidly acquire, an understanding of awards, EBAs, and organisational rostering policies.
• Strong analytical and problem-solving capabilities to address rostering and workforce management challenges.
• High-level organisational skills and resilience to manage competing priorities and meet strict deadlines.
• Excellent communication and negotiation abilities to foster effective working relationships with nursing management, staff, and stakeholders.

What We Can Offer You: We provide a family-friendly work environment designed to support your enjoyment of Queensland's relaxed lifestyle. Our organisation is recognised for its teaching and research excellence, with strong connections to leading Queensland tertiary institutions. We are committed to empowering you to build a long-term career, offering numerous opportunities for learning and development, irrespective of your role.

You will benefit from the advantages of working within Queensland's world-class public health system, including generous leave entitlements, an attractive salary and remuneration package, salary packaging, access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts, and employee wellness programs.

About Us: Community and Oral Health Services deliver a wide array of quality community-based care and support services aimed at enhancing individual wellbeing and independence, alongside oral health services for adults and children. Our services span Metro South and include Hospital in the Home, Rehabilitation, Chronic Disease management, Acute Care, Dementia Outreach, Oral Health, specialist residential care, and numerous other essential community health services.

Our core values – INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE – were developed by employees to shape our culture and foster positive workplace interactions. We celebrate diversity in ideas, skills, traditions, and customs as a significant strength. A workforce that reflects and understands the needs and expectations of our community is vital for delivering safe, compassionate, and inclusive care. We acknowledge that our strength stems from the diversity of our people and therefore encourage applications from individuals of all genders, ethnicities, ages, abilities, languages, sexual orientations, and family responsibilities. We believe we are better together.

Application Instructions: Please refer to the application essentials and quick tips provided.