Sales Assistant - Mackay QLD

Sales Assistant - Mackay QLD

Happytel Retail Group Pty Ltd, a global leader in mobile device accessories and repairs with over three decades of experience and more than 50 stores across Australia and New Zealand, is seeking a passionate and motivated individual. We are an exciting and innovative retailer looking for someone who enjoys working within a dynamic team environment.

Position Details:

• Role: Casual Smartphone Specialist (equivalent to sales assistant)
• Wage: $33.19 per hour (inclusive of casual loading; junior rates apply)
• Location: K2240 Caneland Central, 2 Mangrove Road, Mackay QLD 4740
• Work Type: Casual
• On-site: Yes

Key Duties and Responsibilities:

• Provide customers with a memorable shopping experience by offering expert guidance and solutions tailored to their needs.
• Demonstrate to customers how to maximise their device's features, ensuring they get the most out of their technology.
• Offer basic smartphone repair services and assist customers in identifying their device issues and needs.
• Collaborate with the store manager to ensure the smooth day-to-day operation of the store.
• Efficiently process orders, both in person and over the phone, utilising strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.
• Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements:

• Passion for Excellence: A genuine desire to excel in delivering exceptional service and achieving sales targets.
• Team Player: Thrive in a team-oriented, fast-paced retail environment, working collaboratively with colleagues to achieve success.
• Communication Skills: Possess strong interpersonal and communication skills to connect and engage with customers.
• Reliability: Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.
• Retail or Sales Experience: Previous retail or sales experience is a plus, but not mandatory – enthusiasm and willingness to learn are welcomed.

What we can offer you:

• Enjoy special discounts on our products.
• Earn extra rewards through various campaigns based on sales and repair performance.
• Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.
• Join a close-knit team that values each member's contributions and collaborates with a shared purpose.

This is an opportunity to develop your career and be part of a journey to transform an Australian industry leader into the best on the global stage. A fun and exciting challenge awaits.

Application Instructions: Submit your application today by clicking the “Quick Apply” button. Please attach your updated resume. Cover letters are appreciated and should share your motivation to join our team. APPLY NOW!